At a Glance
- Tasks: Help people access vital health and social care support through calls and emails.
- Company: Join a community-focused team making a real difference in East Sussex.
- Benefits: Enjoy competitive pay, flexible shifts, and comprehensive training.
- Other info: Supportive environment with opportunities for personal growth and development.
- Why this job: Make a positive impact on people's lives while developing your skills.
- Qualifications: Strong IT skills and excellent communication abilities are essential.
The predicted salary is between 30000 - 32000 £ per year.
Do you want to help people access the care and support that they need? If the answer is yes, then working as a Health and Social Care Service Advisor in Health and Social Care Connect may be the role for you. This role provides a valuable service to the community, to health and social care professionals and partner organisations such as the emergency services.
The role will involve taking calls and responding to e-mails from members of the public and a range of professionals such as GPs, and providing them with information and advice, or signposting or referring them onto the appropriate services to meet their health and social care needs. This is an office based role, and staff work shift on a rota basis covering the hours of 8am to 10pm including weekends and bank holidays. Whilst this is a 24/7 service, advisors are not expected to work every evening or weekend and there are pay enhancements for weekend working. You would not be expected to work nightshifts in this role.
We will provide comprehensive training and a supportive environment in which to gain the knowledge of the range of health and social care support and services that are available for adults in the community and how these can be accessed by, and for the residents of East Sussex.
We Are Looking for Candidates Who:
- Has IT skills including word processing, database applications and the Internet
- Can possess interpersonal, listening and written communication skills
- Has the ability to take an empathetic and sensitive yet professional approach when identifying the needs of customers who may be under considerable stress
- Has the ability to remain calm under pressure
Benefits:
We offer a diverse range of benefits to help and support you during your employment. Your starting salary will be pro rata if the above position is part-time or term-time only. If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager.
Health and Social Care Service Advisor in Eastbourne employer: East Sussex Council
As a Health and Social Care Service Advisor, you will be part of a dedicated team that plays a crucial role in connecting individuals with the care they need, all while working in a supportive and inclusive environment. Our commitment to employee growth is evident through comprehensive training and flexible shift patterns that respect work-life balance, making this an excellent opportunity for those looking to make a meaningful impact in the community of East Sussex. With competitive pay enhancements for weekend shifts and a focus on staff well-being, we strive to create a workplace where every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Health and Social Care Service Advisor in Eastbourne
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like East Sussex Council.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at East Sussex Council.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like East Sussex Council, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Health and Social Care Service Advisor in Eastbourne
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at East Sussex Council.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at East Sussex Council.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to East Sussex Council. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at East Sussex Council. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at East Sussex Council
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research East Sussex Council’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
