At a Glance
- Tasks: Provide first-line IT support and troubleshoot hardware and software issues.
- Company: Join the dynamic team at Orbital South Colleges Group.
- Benefits: Gain hands-on experience while studying for a Level 3 qualification.
- Other info: 18-month apprenticeship with opportunities for growth and development.
- Why this job: Kickstart your tech career with real-world experience and mentorship.
- Qualifications: No prior experience needed, just a passion for technology and learning.
The predicted salary is between 31500 - 38500 £ per year.
Orbital South Colleges Group is seeking two ICT Advanced Apprentices to join the IT Services team across East Surrey College (Redhill) and John Ruskin College (Croydon). The 18‑month apprenticeship will provide hands‑on experience delivering first‑line IT support, troubleshooting hardware and software, and supporting Microsoft 365 for staff and students.
You will study towards a Level 3 ICT Information Communications Technician qualification with mentoring from the Head of ICT Services.
ICT Apprentice: Frontline Tech Support & Training in Redhill employer: East Surrey College / John Ruskin College
At Orbital South Colleges Group, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment for our IT 1st Line Support Technicians. Located in the vibrant communities of Redhill and Selsdon, we provide competitive salaries, generous holiday packages, and access to fantastic facilities including a gym and spa treatments. Our commitment to employee growth and equal opportunities ensures that you will thrive in your role while making a meaningful impact on our diverse student population.
Contact Details:
East Surrey College / John Ruskin College Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Apprentice: Frontline Tech Support & Training in Redhill
✨Get Involved in Tech Communities
Dive into local tech meetups or online forums specific to IT consulting. Engaging with like-minded folks not only sharpens your knowledge but also opens doors to apprenticeship opportunities at firms like East Surrey College / John Ruskin College.
✨Leverage Your University Resources
Universities often have exclusive partnerships with companies for apprenticeship placements. Hit up your career services and see if East Surrey College / John Ruskin College is on their radar – they might even have insider info on application timelines!
✨Show Off Your Tech Projects
Create a simple portfolio showcasing any relevant projects or coursework you’ve done. This could be a website or a GitHub repo. When you apply to East Surrey College / John Ruskin College, having a tangible demonstration of your skills can really set you apart.
✨Join Apprenticeship Fairs
Keep an eye out for apprenticeship and career fairs focused on tech. It's a brilliant way to meet recruiters from companies like East Surrey College / John Ruskin College directly! Plus, you can practice your elevator pitch face-to-face.
We think you need these skills to ace ICT Apprentice: Frontline Tech Support & Training in Redhill
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it’s all about your technical know-how. Make sure your CV highlights any programming languages, software, or tools you’ve worked with, even if it was just a school project. If you’ve completed any relevant courses or certifications, let those shine!
Think Like a Consultant:Your cover letter is your chance to demonstrate that you've got the consulting mindset. Bring in examples of how you've solved problems in the past or contributed to team projects, showing your analytical skills. Companies like East Surrey College / John Ruskin College want to see that you can think critically and adapt!
Tailor Your Application to IT Consulting:Don't just send the same application everywhere. For East Surrey College / John Ruskin College, make sure you mention their specific projects or values that resonate with you. This shows you're genuinely interested and not just sending your CV on a whim. Personalisation goes a long way!
Get Your Online Presence Right:Since you're applying for an apprenticeship, having a professional online presence is key! Consider linking to your GitHub or any tech-related projects you've been part of. It gives us a peek into your practical skills and can really make your application stand out!
How to prepare for a job interview at East Surrey College / John Ruskin College
✨Show Off Your Technical Know-How
In IT consulting, having a grasp of the technical tools and systems used in the industry is key. Be prepared to discuss any relevant software or methodologies you've learned about, like Agile or specific programming languages. Even if you haven't used them extensively, demonstrating your familiarity can set you apart!
✨Discuss Problem-Solving Scenarios
Consulting is all about solving problems for clients. Think about any experiences, whether from school projects or personal interests, where you tackled a challenge. Be ready to explain your thought process in detail, as this shows your analytical thinking and how you approach issues—both vital in this field!
✨Highlight Your Willingness to Learn
As an apprenticeship candidate, they're looking for potential and eagerness to grow. Make sure you convey your enthusiasm for learning new skills and adapting to new technologies. Share examples of how you've taken the initiative in the past to expand your knowledge—whether through online courses or tech clubs!
✨Be Ready for Behavioural Questions
Expect to face a few behavioural questions, where you'll need to showcase your teamwork and communication skills. Prepare examples from your experiences in school or group projects that reflect your ability to collaborate and contribute effectively. This is vital in consulting, as you'll be working with teams and clients regularly!
