At a Glance
- Tasks: Support the Learning Resource Centre by managing front desk duties and providing IT assistance.
- Company: Join Orbital South Colleges Group, a forward-thinking institution dedicated to student success.
- Benefits: Enjoy competitive pay, excellent pension schemes, holiday packages, free gym access, and discounted spa treatments.
- Other info: Applications are reviewed on a rolling basis, so apply early to secure your chance!
- Why this job: Be part of a dynamic team in a modern environment that values innovation and collaboration.
- Qualifications: Must have Maths and English GCSE at Level 2 and strong IT skills, including Microsoft Office.
The predicted salary is between 24000 - 36000 £ per year.
We are currently seeking to appoint an organised and enthusiasticLRC Assistantto join ourLearning Resource Centre where you will be responsible for supporting the use, maintenance, and development of the Colleges LRC.
You will contribute to the general development and running of the LRC, including staffing the front desk, processing new stock, creating displays, maintaining computerised loan records and carrying out routine support services such as shelving, self-tidying and filing, and processing and recording information on to College systems.
You will also be responsible for providing IT support to both staff and students for various cross College IT systems and providing overall front line customer service support in the LRC including basic IT support and supervision of students.
The successful candidate must have:
- Maths and English GCSE at Level 2 (or level 2 equivalent)
- Strong IT skills including previous use of Microsoft packages (such as Word, Excel, Outlook etc)
- The confidence to work independently and as part of a group
- The ability to support LRC users and be confident in dealing with challenging situations when they arise
- The ability to work under pressure and be flexible and adaptable when solving problems
If this sounds like you and you will enjoy working in a forward thinking, friendly, fast paced, changing environment with state of the art facilities, we would love to hear from you. In return, we offer a competitive salary, as well as staff benefits such a choice of two excellent pension schemes, a brilliant holiday package, free onsite parking and access to our fully equipped gym along with discounted in house Spa and Salon treatments.
Closing Date: Monday 11th August 2025
*Applications will however be shortlisted on a rolling basis and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. As much as we would love to respond to all applicants, due to the sheer volume of applications we receive we are unable to respond to all unsuccessful candidates.
Please refer to the attached Job Description, Person Specification and Competency Framework and apply using the button below.
Orbital South Colleges Group are committed to Equal Opportunities, encouraging applications from all sectors of the community to reflect our diverse student population. We are also committed to PREVENT and Safeguarding the welfare of children and vulnerable adultsand expect all staff and volunteers to share this commitment. Both College Campus’ are smoke-free zones.
As part of our pre-employment checks, successful candidates will be required to complete an enhanced DBS, references will be taken and evidence of all qualifications and awards will also be required before commencement of employment. Failure to do so may lead to offers being withdrawn.
Applicants must be eligible to work in the UK as we do not sponsor work permits, and work permits from other organisations are unacceptable as proof of right to work in the UK.
#J-18808-LjbffrLRC Assistant in Croydon employer: East Surrey College / John Ruskin College
Orbital South Colleges Group is an excellent employer that fosters a supportive and dynamic work environment, perfect for those looking to make a meaningful impact in education. With state-of-the-art facilities, competitive salaries, and generous benefits including pension schemes, holiday packages, and access to fitness amenities, employees are encouraged to grow and thrive. The college's commitment to equal opportunities and safeguarding ensures a diverse and inclusive workplace where every team member can contribute to the success of our students.
Contact Details:
East Surrey College / John Ruskin College Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land LRC Assistant in Croydon
✨Tip Number 1
Familiarise yourself with the Learning Resource Centre's operations and services. Understanding how the LRC functions will help you demonstrate your enthusiasm and readiness to contribute effectively during any interviews.
✨Tip Number 2
Brush up on your IT skills, especially with Microsoft packages like Word, Excel, and Outlook. Being able to showcase your proficiency in these tools can set you apart from other candidates.
✨Tip Number 3
Prepare for potential scenarios where you might need to handle challenging situations or provide customer service. Think of examples from your past experiences that highlight your problem-solving abilities and adaptability.
✨Tip Number 4
Show your passion for supporting students and staff in a learning environment. Be ready to discuss how you can enhance the user experience in the LRC and contribute to its development during your interview.
We think you need these skills to ace LRC Assistant in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the LRC Assistant role. Emphasise your IT skills, customer service experience, and any previous work in educational settings.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the position and the Learning Resource Centre. Mention specific examples of how you can contribute to the LRC's development and support services.
Highlight Relevant Qualifications:Clearly state your Maths and English GCSE qualifications and any other relevant certifications. If you have experience with Microsoft packages, be sure to mention this as it is crucial for the role.
Showcase Problem-Solving Skills:In your application, provide examples of how you've successfully handled challenging situations in the past. This will demonstrate your ability to work under pressure and adapt to changing environments.
How to prepare for a job interview at East Surrey College / John Ruskin College
✨Show Your Organisational Skills
As an LRC Assistant, you'll need to demonstrate your ability to stay organised. Prepare examples of how you've managed tasks or projects in the past, especially in a busy environment. This will show that you can handle the responsibilities of the role.
✨Highlight Your IT Proficiency
Since strong IT skills are essential for this position, be ready to discuss your experience with Microsoft packages like Word, Excel, and Outlook. You might even want to mention any specific IT support you've provided in previous roles to showcase your capability.
✨Prepare for Customer Service Scenarios
Customer service is a big part of the LRC Assistant role. Think of challenging situations you've faced while dealing with customers or students and how you resolved them. This will help you illustrate your problem-solving skills and adaptability.
✨Demonstrate Teamwork and Independence
The job requires both independent work and collaboration. Be prepared to share experiences where you've successfully worked as part of a team, as well as instances where you've taken initiative on your own. This balance is key to showing you're a good fit for the role.
