At a Glance
- Tasks: Support vulnerable individuals to secure and maintain safe housing, preventing homelessness.
- Company: Join East Suffolk Council, making a real difference in the community.
- Benefits: Generous leave, flexible working, and discounts on various products.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be part of a mission to end homelessness and support those in need.
- Qualifications: Experience in housing or care roles and relevant qualifications required.
The predicted salary is between 31537 - 38220 £ per year.
East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. We currently have an opportunity to join East Suffolk Council’s Housing Needs Team as a Housing First Officer.
For the role, you will be responsible for providing a flexible, open‑ended package of support, advice and assistance to people who are entrenched rough sleepers or are at risk of repeat homelessness. The support you offer will enable someone to access and maintain a safe and secure home of their own, in line with Housing First principles. You will lead on a multi‑agency support approach, working closely with a variety of agencies such as drug and alcohol, mental health and other services to ensure appropriate support for individuals with complex needs. You will promote a customer‑centred approach and work with vulnerable customers, their advocates, family and support networks to ensure homelessness is prevented and to work toward reducing rough sleeping and ending cycles of homelessness in East Suffolk.
Details
- Location: East Suffolk House, Melton, Woodbridge IP12 1RT and Riverside, Lowestoft, Suffolk NR33 0EQ
- Salary: £31,537 - £38,220 per annum, Band 5 - 6
- Hours: 37 hours per week
- Contract: Fixed Term Contract until 31 March 2029
Responsibilities
- Provide flexible, open‑ended support, advice and assistance to people entrenched in rough sleeping or at risk of repeat homelessness.
- Enable individuals to access and maintain a safe and secure home in line with Housing First principles.
- Lead on a multi‑agency support approach, collaborating with drug and alcohol, mental health and other agencies.
- Promote a customer‑centred approach and work with vulnerable customers, their advocates, family, and support networks.
What You Will Need
- Previous experience working in a similar role within the housing or care and support sector.
- Relevant qualification such as CIH Level 3 or equivalent and/or proven track record in housing or care and support roles.
- At least 3 GCSEs (C grade and above).
- Relevant Housing Qualification (CIH Level 3) and/or proven track record in housing or care and support role.
Benefits
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).
- Local government pension scheme.
- Flexible working arrangements.
- Learning and development tailored to your role.
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
Closing date: 12 June 2026
Housing First Officer in Woodbridge employer: East Suffolk Council
East Suffolk Council is an exceptional employer dedicated to making a positive impact on the community, offering a supportive work culture that prioritises employee wellbeing and professional growth. With generous leave entitlements, flexible working arrangements, and tailored learning opportunities, employees are empowered to thrive in their roles while contributing to meaningful change for vulnerable individuals in East Suffolk. The collaborative environment fosters strong partnerships with various agencies, ensuring that staff can effectively support those at risk of homelessness.
StudySmarter Expert Advice🤫
We think this is how you could land Housing First Officer in Woodbridge
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sector, especially those who work with rough sleepers. Attend local events or workshops to meet potential colleagues and learn more about the field.
✨Tip Number 2
Show your passion for helping others! When you get the chance to chat with hiring managers or during interviews, share your personal experiences or stories that highlight your commitment to supporting vulnerable individuals.
✨Tip Number 3
Be prepared for scenario-based questions! Think about how you would handle specific situations related to homelessness and multi-agency collaboration. This will show that you’re ready to tackle the challenges of the role head-on.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing First Officer in Woodbridge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Housing First principles. We want to see how you can provide that flexible support and advice to those in need.
Showcase Relevant Experience:Don’t forget to mention any previous roles in housing or care and support sectors. We’re looking for a proven track record, so share specific examples of how you've made a difference in similar situations.
Highlight Collaboration Skills:Since this role involves working closely with various agencies, it’s important to demonstrate your ability to collaborate effectively. Share instances where you’ve successfully worked in a multi-agency environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at East Suffolk Council
✨Know Your Housing First Principles
Make sure you understand the core principles of the Housing First model. Be ready to discuss how these principles guide your approach to supporting individuals who are entrenched rough sleepers or at risk of repeat homelessness.
✨Showcase Your Multi-Agency Collaboration Skills
Prepare examples of how you've successfully worked with various agencies in the past. Highlight your ability to coordinate support across different services, such as mental health and substance abuse, to demonstrate your collaborative approach.
✨Emphasise Customer-Centred Approaches
Be prepared to talk about how you prioritise the needs of vulnerable customers. Share specific instances where you've advocated for clients or tailored your support to meet their unique circumstances, showcasing your commitment to a customer-centred approach.
✨Bring Relevant Experience to the Table
Highlight your previous experience in housing or care and support roles. Discuss any relevant qualifications, like CIH Level 3, and how they have equipped you with the skills necessary for this position. This will help establish your credibility and suitability for the role.
