At a Glance
- Tasks: Help people find homes and make a real difference in their lives.
- Company: Join East Suffolk Council, a vibrant team dedicated to community service.
- Benefits: Generous leave, local government pension, flexible hours, and staff discounts.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be part of a team that impacts the community positively every day.
- Qualifications: Experience in social housing or homelessness is a plus; strong communication skills needed.
The predicted salary is between 28598 - 34434 £ per year.
East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. We currently have an opportunity to join East Suffolk Council's Housing Needs Team as a Choice Based Lettings Officer.
The post holder will provide a comprehensive Choice Based Lettings service to customers with varying levels of housing need to enable suitable positive outcomes in line with Part VI (Housing Register and Allocations), Part VII (Housing Advice and Homelessness) and the Homelessness Reduction Act 2017. Officers in the Choice Based Lettings team will focus on the Part VI area of need and service delivery.
What you will need: It is desirable that the successful candidate will have previous experience within Social Housing Allocations or the Homelessness Sector. The candidate will also have good interpersonal skills & have the ability to remain calm in challenging situations. A good attention to detail is also required within this role.
Why work for us? East Suffolk Council is a great place to work and there are lots of benefits our employees can access. Here are some of the main benefits:
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
For an informal discussion regarding this post, please contact Samantha Hallam on (01502) 523130, or by emailing Samantha.Hallam@eastsuffolk.gov.uk.
Closing date: 11 pm, 21 August 2026
Interview date: 4 September 2026
About Us: East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk. We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.
Choice Based Lettings Officer in Woodbridge employer: East Suffolk Council
East Suffolk Council is an exceptional employer, dedicated to making a tangible impact in the community while offering a supportive and flexible work environment. With generous leave entitlements, a local government pension scheme, and tailored learning and development opportunities, employees are encouraged to grow and thrive. The vibrant work culture fosters collaboration and innovation, making it an ideal place for those looking to contribute meaningfully to local regeneration initiatives.
