At a Glance
- Tasks: Join our team to manage council tax billing and support local communities.
- Company: Anglia Revenues Partnership, committed to inclusivity and community service.
- Benefits: Starting salary of £25,146, full-time role with supportive environment.
- Other info: Open to all backgrounds, including neurodivergent individuals.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and ability to work both independently and in a team.
The predicted salary is between 25146 - 25146 € per year.
Permanent and fixed term (until March 2028) vacancies based at East Suffolk, Fenland, Breckland and West Suffolk Councils Offices in Lowestoft, Melton near Woodbridge, Thetford, Bury St. Edmunds and March.
Starting salary £25,146 per annum.
Full time.
About the role:
We're looking for a number of motivated and detail-oriented individuals to join our team at Anglia Revenues Partnership (ARP). This is a fantastic opportunity to contribute to a high-performing, customer-focused service that plays a vital role in supporting our communities. We welcome applications from people of all backgrounds, lived experiences and neurodivergent individuals. If you're passionate about making a difference and want to work in a supportive and inclusive environment, where everyone can thrive, we'd love to hear from you.
What you'll need:
- Team player and can work on own initiative
- Great communication skills – written and verbal
- Monitor client accounts to check payments received
- Excellent customer service skills
- Accurately update computer systems
Council Tax Billing Officer in Suffolk employer: East Suffolk Council
At Anglia Revenues Partnership, we pride ourselves on being an excellent employer that values diversity and inclusivity. Our supportive work culture fosters collaboration and personal growth, providing employees with opportunities to develop their skills while making a meaningful impact in the communities we serve across East Suffolk, Fenland, Breckland, and West Suffolk. With a competitive starting salary and a commitment to employee well-being, we invite you to join our dedicated team and contribute to a high-performing service that truly makes a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Council Tax Billing Officer in Suffolk
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the councils you're interested in. They can give you insider info on what it's really like to work there and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. We all know that being a Council Tax Billing Officer requires great communication skills, so be ready to showcase your ability to handle client accounts and provide excellent service.
✨Tip Number 3
Show your passion for making a difference! During interviews, share examples of how you've positively impacted your community or previous workplaces. This will resonate with the values of the Anglia Revenues Partnership.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at ARP.
We think you need these skills to ace Council Tax Billing Officer in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the job description. We want to see how you can contribute to our customer-focused service, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values at Anglia Revenues Partnership. Keep it friendly and professional!
Show Off Your Communication Skills:Since great communication is key for this role, make sure your written application is clear and concise. We appreciate well-structured applications that reflect your attention to detail and ability to convey information effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at East Suffolk Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Council Tax Billing Officer. Familiarise yourself with the key tasks like monitoring client accounts and updating computer systems. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since great communication is crucial for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you resolved customer issues or collaborated with team members. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Highlight Your Attention to Detail
As a detail-oriented role, be ready to discuss how you ensure accuracy in your work. Bring up specific instances where your attention to detail made a difference, whether it was in managing accounts or updating records. This will show that you take pride in your work and understand the importance of precision.
✨Emphasise Your Team Spirit
Being a team player is essential for this job. Prepare to share experiences where you worked collaboratively with others to achieve a common goal. Highlighting your ability to work both independently and as part of a team will resonate well with the interviewers and align with their values.
