At a Glance
- Tasks: Assist with beach hut bookings and customer enquiries while enjoying the seaside vibe.
- Company: Join East Suffolk Council, making a difference in your community.
- Benefits: Generous leave, local government pension, flexible hours, and discounts on various products.
- Other info: Flexible hours with peak demand in summer; weekend and bank holiday work included.
- Why this job: Work outdoors, meet new people, and gain valuable experience in a fun environment.
- Qualifications: Strong communication skills and some office experience required.
The predicted salary is between 25583 - 25989 £ per year.
East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. We currently have an opportunity to join East Suffolk Council's Coastal Property team as a Beach Office Assistant.
Your role
The post holder will join the Coastal Property team within Property and Place which attends to the beach huts in Lowestoft, Southwold, Sizewell and Felixstowe. This role requires an agile working approach, practicality and the ability to positively represent our Beach assets and services throughout the year. Day‑to‑day, the work will include:
- Greeting customers
- Dealing directly in person/phone/email with customer and public enquiries
- Processing Beach Hut Hire bookings
You will work as part of a small team and will have key-holding responsibilities, be involved in the administration relating to bookings including website system usage and other processes such as in-person electronic payments from customers. You will need to help best present the huts and associated areas. The work will involve using your own initiative to resolve issues arising and follow response processes.
Please note, the role will include regular weekend working as part of standard week throughout the year. The post holder will be required to attend to suit hut bookings and the service need throughout the year with highest demand during main season. The role will include outside in the Resort as well as in the office. The hours are variable over the year to meet the seasonal demands of the role therefore, working hours per week may vary between 22-37 hours typically each week (i.e. annualised). It is anticipated greater hours would be worked May - September and lesser hours works October - April. This role requires cover 7 days per week. Bank holiday working will also apply.
We are looking to recruit 2 posts; the working base for the first post will be the Lowestoft beach office located on the promenade at Lowestoft Beach and the second post is based at Seashore Village located adjacent the promenade at Felixstowe Beach. You must indicate in your application which location is being applied for.
What you will need
The successful candidate will be flexible to respond to the demands and requirements of the seasonal services represented by the service area and have excellent communication skills, care, attention to detail and accuracy. The candidate will hold office experience and have awareness of Health, Safety and welfare, maintenance and repair.
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. Here are some of the main benefits:
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services
For more information
For an informal discussion regarding this post, please contact Sarah Garbutt, Resort Manager, by calling 07920 450681.
How to apply
We have a short notice before closing date of 27 May 2026. Please read the advert and supporting documents, complete the template, upload your statement and submit the online application. CVs are not accepted. Closing date: 11.55 pm, 27 May 2026. Interview date: 5 June 2026.
Beach Office Assistant in Suffolk employer: East Suffolk Council
East Suffolk Council is an exceptional employer, dedicated to enhancing the lives of over a quarter of a million residents while fostering a supportive and inclusive work environment. With generous leave entitlements, flexible working arrangements, and tailored learning and development opportunities, employees are empowered to grow and thrive in their roles. The unique coastal locations of Lowestoft and Felixstowe not only offer a vibrant community atmosphere but also provide access to various staff support networks and discounts, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Beach Office Assistant in Suffolk
✨Tip Number 1
Get to know the Beach Office and its services inside out! Familiarise yourself with the beach huts, booking processes, and customer queries. This way, when you chat with the team or during interviews, you can show off your knowledge and enthusiasm.
✨Tip Number 2
Don’t just wait for job openings to pop up! Reach out to East Suffolk Council directly through our website. Express your interest in the Beach Office Assistant role and ask about any upcoming opportunities. It shows initiative and could put you on their radar!
✨Tip Number 3
Practice your communication skills! Since this role involves dealing with customers face-to-face, over the phone, and via email, being able to convey information clearly and positively is key. Role-play scenarios with friends or family to boost your confidence.
✨Tip Number 4
Be flexible and ready to adapt! The Beach Office Assistant role requires a hands-on approach and the ability to respond to seasonal demands. Highlight your adaptability in conversations and be prepared to discuss how you handle changing situations.
We think you need these skills to ace Beach Office Assistant in Suffolk
Some tips for your application 🫡
Be Clear and Concise:When you're writing your application, keep it straightforward. We want to see your skills and experience shine through without any fluff. Make sure you address the key points in the job description so we can see how you fit into our Beach Office team.
Show Your Passion for the Role:Let us know why you’re excited about being a Beach Office Assistant! Share your enthusiasm for working outdoors and engaging with the community. We love candidates who are genuinely interested in making a difference at East Suffolk Council.
Tailor Your Application:Don’t just send a generic application. Take the time to tailor your statement to the specific role and location you’re applying for. Mention whether you’re keen on the Lowestoft or Felixstowe position, and highlight relevant experiences that match the job requirements.
Follow the Application Instructions:Make sure you read the application instructions carefully. We need you to complete the template and upload your statement as specified. Remember, CVs aren’t accepted, so focus on crafting a strong application that meets our guidelines!
How to prepare for a job interview at East Suffolk Council
✨Know Your Beach Office Basics
Familiarise yourself with the key responsibilities of a Beach Office Assistant. Understand the booking process for beach huts, customer service expectations, and the importance of health and safety in this role. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Show Off Your Communication Skills
Since you'll be dealing with customers face-to-face, over the phone, and via email, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to communicate effectively in a busy environment.
✨Emphasise Flexibility and Teamwork
Highlight your adaptability and willingness to work varied hours, especially during peak seasons. Share experiences where you've worked as part of a team to achieve a common goal, as this role requires collaboration with colleagues to ensure smooth operations throughout the year.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the Coastal Property team and the specific challenges they face. This shows your enthusiasm for the role and helps you gauge if the job is the right fit for you. Questions about seasonal demands or team dynamics can spark engaging conversations during the interview.
