At a Glance
- Tasks: Oversee and coordinate systems-based projects to enhance service delivery.
- Company: Join East Suffolk Council, a supportive and inclusive workplace.
- Benefits: Generous leave, local government pension, flexible working, and career progression.
- Other info: Enjoy a dynamic environment with ongoing training and support.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience with Revenues and Benefits systems and strong communication skills.
The predicted salary is between 44075 - 48226 £ per year.
East Suffolk Council Location: Riverside, Lowestoft NR33 0EQ and Melton, Woodbridge, Suffolk IP12 1RT
Salary: £44,075 - £48,226 per annum
Hours: 37 hours per week
Contract: Fixed term Contract for 12 months initially
About The Role
We’re looking for a self‑motivated and detail‑oriented individual to join our team as a Systems Support Manager (Projects) at Anglia Revenues Partnership (ARP). This is a fantastic opportunity to provide oversight, coordination and assurance across multiple systems‑based projects within ARP and act as the project manager for some system‑based projects. We welcome applications from people of all backgrounds, lived experiences and neurodivergent individuals. If you’re passionate about making a difference and want to work in a supportive and inclusive environment, where everyone can thrive, we’d love to hear from you.
What You'll Need
- Experience working with Revenues and Benefits systems and coordinating system‑based projects
- Analytical, inquisitive, and solutions‑focused
- Strong communication skills and confidence in building effective working relationships
- Experience working within a Systems, ICT or technical support environment
- Technical problem solving
- Customer‑focused, with a commitment to engage and consult to deliver service improvements
- Resilient under pressure
- Flexible, open and a positive attitude to change
- And above all motivation.
Why join us?
We offer a supportive and flexible working environment with a range of benefits, including:
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).
- Local government pension scheme.
- Flexible working arrangements.
- Learning and development tailored to your role.
- Agile working – mainly home‑based with occasional office working.
- Full training and ongoing support.
- Health and wellbeing initiatives.
- A culture that values continuous learning and development.
- Career progression opportunities.
Further Information
If you would like to have an informal conversation about the role, please contact Phil Butler, Revenues and Benefits Service Manager (Support), by either calling 01842 756483 or emailing phil.butler@angliarevenues.gov.uk.
Closing Date 11.30 pm on 8 June 2026. Interview date 17 June 2026.
Systems Support Manager (Projects) in Lowestoft employer: East Suffolk Council
East Suffolk Council is an excellent employer, offering a supportive and inclusive work environment where employees can thrive. With generous leave entitlements, flexible working arrangements, and tailored learning and development opportunities, the role of Systems Support Manager (Projects) provides a meaningful chance to contribute to community improvement while enjoying a healthy work-life balance. Located in the picturesque settings of Lowestoft and Woodbridge, employees benefit from a culture that values continuous growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Manager (Projects) in Lowestoft
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at East Suffolk Council or similar organisations. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching common questions for Systems Support Manager roles. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples from your past experiences where you tackled technical issues or improved systems. This will highlight your analytical mindset!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Systems Support Manager (Projects) in Lowestoft
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Revenues and Benefits systems. We want to see how your skills align with the Systems Support Manager role, so don’t hold back on showcasing your relevant projects!
Show Off Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate how you’ve built effective working relationships in the past. We love seeing examples of how you’ve engaged with others to deliver service improvements.
Be Solutions-Focused:We’re looking for someone who’s analytical and solutions-oriented. In your application, share specific instances where you’ve tackled technical problems or improved processes. This will show us that you’re the right fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at East Suffolk Council
✨Know Your Systems
Make sure you brush up on your knowledge of Revenues and Benefits systems. Familiarise yourself with the specific systems used by Anglia Revenues Partnership, as this will show your commitment and understanding of the role.
✨Showcase Your Project Management Skills
Prepare to discuss your experience in managing system-based projects. Have examples ready that highlight your analytical skills and how you've successfully coordinated projects in the past.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since strong communication skills are essential for this role, consider doing mock interviews with a friend to refine your delivery.
✨Embrace Flexibility and Resilience
Be ready to discuss how you handle pressure and adapt to change. Share specific instances where you've demonstrated resilience and a positive attitude in challenging situations.
