At a Glance
- Tasks: Provide excellent customer service and manage client accounts effectively.
- Company: Join East Suffolk Council, part of the Anglia Revenues Partnership.
- Benefits: Enjoy a competitive salary, flexible working, and comprehensive training support.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a difference in your community while enjoying work-life balance.
- Qualifications: Motivated individuals with strong communication skills are encouraged to apply.
The predicted salary is between 25146 - 25146 £ per year.
East Suffolk Council is seeking motivated individuals for permanent and fixed term positions within the Anglia Revenues Partnership. The role offers a starting salary of £25,146 per annum, full-time hours, and the opportunity for flexible, agile working.
Responsibilities include:
- Customer service
- Monitoring client accounts
- Liaising with departments
The council promotes an inclusive environment with various employee benefits and training support.
Contact Andrew Rose for more information.
Remote Council Tax Billing Officer | Flexible, Growth in Lowestoft employer: East Suffolk Council
Contact Detail:
East Suffolk Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Council Tax Billing Officer | Flexible, Growth in Lowestoft
✨Tip Number 1
Make sure to research East Suffolk Council and the Anglia Revenues Partnership. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role involves liaising with clients, think of examples from your past experiences where you've successfully handled customer queries or resolved issues. This will help you shine during those tricky interview questions.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees of East Suffolk Council on platforms like LinkedIn. They can provide insider tips and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. So, get your application in and let’s land that job together!
We think you need these skills to ace Remote Council Tax Billing Officer | Flexible, Growth in Lowestoft
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background fits with the responsibilities of a Council Tax Billing Officer.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to the team at East Suffolk Council. Keep it engaging and personal.
Showcase Your Customer Service Skills: Since customer service is key in this role, be sure to include examples of how you've successfully handled client interactions in the past. We love to see real-life scenarios that demonstrate your skills!
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it’s super easy!
How to prepare for a job interview at East Suffolk Council
✨Know Your Stuff
Make sure you understand the role of a Council Tax Billing Officer. Brush up on customer service principles, account monitoring, and how different departments interact. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Flexibility
Since the role offers flexible working, be prepared to discuss how you manage your time and adapt to changing circumstances. Share examples from your past experiences where you've successfully navigated challenges or adapted your approach to meet client needs.
✨Emphasise Inclusivity
East Suffolk Council values an inclusive environment, so highlight any experiences you have working in diverse teams or supporting inclusivity initiatives. This shows that you align with their values and can contribute positively to their workplace culture.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the training support they offer or how they measure success in this role. This not only shows your interest but also helps you gauge if the council is the right fit for you.