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- Tasks: Join a friendly team helping the public with housing issues and administrative tasks.
- Company: East Suffolk Council, dedicated to community support and development.
- Benefits: Earn while you learn with a funded Level 3 apprenticeship and generous holiday entitlement.
- Other info: Flexible working, great training opportunities, and access to staff support networks.
- Why this job: Make a real difference in people's lives while gaining valuable skills and experience.
- Qualifications: Excellent communication skills and a passion for helping others; no experience needed.
The predicted salary is between 16341 - 24521 £ per year.
Location: East Suffolk House, Melton, Woodbridge IP12 1RT or Riverside, Lowestoft, Suffolk NR33 OEQ (dependent on your preference)
Salary: £16,341 (Year 1) rising to £24,521 (Year 2) per annum, NLW (National Living Wage)
Hours: 37 hours per week
Contract: Fixed Term Contract for 21 months starting 14 September 2026
Your role
The role consists of working as part of a small, friendly team supporting and helping members of the public with housing problems. It will predominantly involve general administration, handling telephone and email enquiries, and processing client information on an in‑house database. As the role progresses, you will be trained to make decisions on eligibility of clients to receive housing‑related services and to signpost clients to other services that can support them. You will also support the Business Operations team, shadow staff during onsite inspections, and contribute to projects such as Empty Homes initiatives, Sizewell C (Housing), Warm Homes Healthy People (WHHP), Health and Housing, Grants for repairs, improvements and disabled adaptations, and Fire Safety initiatives.
What you will need
- Excellent interpersonal skills
- An aptitude for ICT
- Ideally 4 GCSEs at Grades 4–9 (or Grade C and above) including English and Maths
- No previous experience is required, as full training will be provided
- A passion to be a positive and professional ambassador for the council and to provide the best experience for our customers is a must
Benefits
- A fully funded and supported Level 3 Housing and Property Management Apprenticeship
- Generous holiday entitlement (25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
- Flexible working arrangements
- Local government pension scheme
- Opportunity to meet and work alongside other apprentices in the organisation
- Great training and development opportunities to add to your CV
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services
Private Sector Housing Apprentice in Lowestoft employer: East Suffolk Council
Contact Detail:
East Suffolk Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Sector Housing Apprentice in Lowestoft
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on common questions for apprenticeships and think about how your skills can shine through. Confidence is key!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you're excited about the role. Share your enthusiasm for helping the community and your eagerness to learn.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to keep an eye on our listings and don’t hesitate to apply for roles that catch your interest.
We think you need these skills to ace Private Sector Housing Apprentice in Lowestoft
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you passionate about helping others in the housing sector.
Tailor Your Application: Make sure to tailor your application to the specific role of Private Sector Housing Apprentice. Highlight any relevant skills or experiences that align with the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our team there!
How to prepare for a job interview at East Suffolk Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Private Sector Housing Apprentice role. Familiarise yourself with the tasks mentioned in the job description, like handling enquiries and processing client information. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Off Your Interpersonal Skills
Since this role involves supporting the public, it's crucial to demonstrate your excellent interpersonal skills during the interview. Think of examples from your past experiences where you've successfully communicated or resolved issues with others. This will highlight your ability to be a positive ambassador for the council.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the training process, team dynamics, or specific projects like the Empty Homes initiatives. This shows that you're engaged and eager to learn more about the role and the organisation.
✨Practice Makes Perfect
Consider doing mock interviews with friends or family to practice your responses. Focus on articulating your passion for helping others and your willingness to learn. The more comfortable you are speaking about your skills and experiences, the more confident you'll feel during the actual interview.