Planning Information Support Apprentice in Lowestoft
Planning Information Support Apprentice

Planning Information Support Apprentice in Lowestoft

Lowestoft Full-Time 16341 - 24521 £ / year (est.) No home office possible
East Suffolk Council

At a Glance

  • Tasks: Learn to maintain land and property records while supporting users with GIS and database systems.
  • Company: Join East Suffolk Council and be part of a supportive team in planning and building control.
  • Benefits: Earn while you learn with a funded qualification, generous holidays, and flexible working options.
  • Other info: Enjoy networking opportunities and staff support initiatives for your well-being.
  • Why this job: Kickstart your career with hands-on training and make a difference in your community.
  • Qualifications: A-levels or equivalent, strong ICT skills, and a passion for customer service.

The predicted salary is between 16341 - 24521 £ per year.

Position Overview: East Suffolk Council – Planning Information Support Apprentice within the Planning and Building Control service area.

Contract details: Fixed Term for 21 months, starting 14 September 2026.

Location: Candidate may choose between East Suffolk House, Melton, Woodbridge IP12 1RT or Riverside, Lowestoft NR33 0EQ.

Salary: £16,341 (Year 1) rising to £24,521 (Year 2) per annum, National Living Wage.

Hours: 37 per week.

Your Role: You will learn to maintain accurate land and property records on GIS and database systems and provide support and advice to end‑users and colleagues regarding land and property systems.

Qualifications & Requirements:

  • Excellent interpersonal skills and strong ICT aptitude.
  • Educated to A‑level standard or equivalent, with English and Maths GCSEs at Grades 4–9 or Grade C and above.
  • Numeracy, ICT and written communication skills essential.
  • No prior experience required – full training provided.
  • Passion for being a professional ambassador for the Council and commitment to customer service essential.
  • Self‑motivation and willingness to learn expected.

Benefits:

  • Fully funded Level 3 Business Administration qualification.
  • Generous holiday entitlement (25 days a year, increasing to 31 days after 5 years, plus bank holidays).
  • Flexible working arrangements.
  • Local government pension scheme.
  • Networking with other apprentices.
  • Extensive training and development opportunities.
  • Staff support networks including health and well‑being initiatives.
  • Discounts on mobile phones, computers, holiday, travel, fashion, health and beauty products.

Application Process: Submit a supporting statement using the supplied template; CVs are not accepted. The online application will be reviewed in early 2026, with interviews scheduled at the beginning of July.

Contact: For an informal discussion, contact Emma Cankovic, Planning and Building Control Business Manager, by phone: 07500 910519 or via email: HR@eastsuffolk.gov.uk.

Closing Date: Applications close at 11:30 pm on 8 June 2026.

Planning Information Support Apprentice in Lowestoft employer: East Suffolk Council

East Suffolk Council is an excellent employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Planning Information Support Apprentice, you will benefit from extensive training opportunities, a fully funded Level 3 Business Administration qualification, and generous holiday entitlements, all while working in a flexible environment that values your contributions to the community.
East Suffolk Council

Contact Detail:

East Suffolk Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Planning Information Support Apprentice in Lowestoft

✨Tip Number 1

Get to know the company! Research East Suffolk Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to planning and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.

✨Tip Number 3

Network like a pro! Reach out to current or former apprentices at East Suffolk Council on LinkedIn. They can provide insider tips and might even give you a heads-up about what to expect during the application process.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and shows your enthusiasm for the role.

We think you need these skills to ace Planning Information Support Apprentice in Lowestoft

Interpersonal Skills
ICT Aptitude
Numeracy
Written Communication Skills
Customer Service
Self-Motivation
Willingness to Learn
Attention to Detail
GIS Knowledge
Database Management

Some tips for your application 🫡

Read the Job Description Carefully: Before you start writing, make sure you understand what the role is all about. Look for key skills and requirements mentioned in the job description, as this will help us tailor your application to what East Suffolk Council is looking for.

Use the Supplied Template: Remember, we want a supporting statement, not a CV! Make sure to use the template provided in the application process. This shows that you can follow instructions and are serious about the position.

Show Off Your Skills: Highlight your interpersonal skills, ICT aptitude, and any relevant experiences, even if they’re from school or personal projects. We want to see your passion for customer service and your willingness to learn!

Proofread Before Submitting: Take a moment to read through your application before hitting send. Spelling and grammar mistakes can give a bad impression, so let’s make sure everything is polished and professional. And don’t forget to apply through our website!

How to prepare for a job interview at East Suffolk Council

✨Know Your Role

Make sure you understand the specifics of the Planning Information Support Apprentice role. Familiarise yourself with GIS and database systems, as well as the importance of maintaining accurate land and property records. This will show your genuine interest in the position.

✨Show Off Your Skills

Highlight your interpersonal skills and ICT aptitude during the interview. Prepare examples of how you've used these skills in the past, even if it's from school projects or personal experiences. This will help demonstrate your potential to be a great fit for the team.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. Inquire about the training opportunities available or how the council supports its apprentices. This shows that you're proactive and genuinely interested in your development within the role.

✨Be Yourself

Let your personality shine through! The council is looking for someone who is self-motivated and passionate about customer service. Be honest about your enthusiasm for the role and your willingness to learn, as this can set you apart from other candidates.

Planning Information Support Apprentice in Lowestoft
East Suffolk Council
Location: Lowestoft

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