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- Tasks: Lead housing repairs inspections and ensure high-quality service delivery.
- Company: Join East Suffolk Council, making a difference for 250,000 residents.
- Benefits: Generous leave, local government pension, flexible working, and discounts on various products.
- Why this job: Be part of a team transforming housing services and improving lives.
- Qualifications: Experience in property surveying, team management, and budget oversight required.
- Other info: Agile working environment with opportunities for professional development.
The predicted salary is between 49282 - 53460 £ per year.
East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. We currently have an opportunity to join East Suffolk Council's Repairs and Maintenance Team as an Operational Lead - Housing Repairs Inspections.
About your role
You will provide operational leadership for the council's property inspection functions. You will ensure that all statutory, regulatory, and corporate inspection requirements are met across the housing stock, delivering a high quality, safe, and customer focused service. You will oversee the operational delivery of inspections, ensure inspection outcomes feed into wider asset and service planning, manage budgets, lead on contractor and contract performance monitoring, and line management of the Inspection team. You will also contribute to service transformation, continuous improvement, and customer engagement across Housing Repairs and Maintenance. As part of this role, there is a requirement to be present in the office throughout the working week.
What you will need
You will have experience in property surveying and inspections within social housing or similar sector and a proven track record of managing teams and delivering operational services. You will have previous experience of managing budgets and financial reporting along with experience in decent homes, Awaab's law monitoring and quality assurance.
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. Here are some of the main benefits:
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.
For more information
For an informal discussion regarding this post, please contact Stephanie Duff by emailing stephanie.duff@eastsuffolk.gov.uk.
Closing date: 12pm, 17th March 2026
Interview date: Week commencing 26th March 2026
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (Word). Step 2 - Complete the Supporting Statement template (Word). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted). Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk. We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.
Operational Lead - Housing Repairs Inspections in Lowestoft employer: East Suffolk Council
Contact Detail:
East Suffolk Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Lead - Housing Repairs Inspections in Lowestoft
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or local government. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching East Suffolk Council's values and recent projects. Show us you’re genuinely interested in making a difference in the community!
✨Tip Number 3
Practice your responses to common interview questions, especially around team management and budget handling. We want to see how you can lead and deliver results!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Operational Lead - Housing Repairs Inspections in Lowestoft
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start writing, take a good look at the job description and person specification. Make sure you understand what East Suffolk Council is looking for in an Operational Lead - Housing Repairs Inspections. This will help you tailor your application to highlight your relevant experience.
Use the Supporting Statement Template: Don’t forget to complete the Supporting Statement template provided by East Suffolk Council. This is your chance to showcase how you meet each criterion in the person specification. Stick to the template format, as other formats won’t be accepted!
Be Specific and Relevant: When writing your supporting statement, be specific about your experiences in property surveying and inspections. Use examples that demonstrate your leadership skills and how you've managed teams or budgets in the past. The more relevant your examples, the better!
Apply Through Our Website: Finally, make sure to submit your application through the East Suffolk Council website. It’s the easiest way to ensure your application gets to the right place. Plus, it shows you’re following their process, which they appreciate!
How to prepare for a job interview at East Suffolk Council
✨Know Your Stuff
Make sure you brush up on your knowledge of property surveying and inspections, especially within social housing. Familiarise yourself with relevant regulations and standards, like decent homes and Awaab's law, so you can confidently discuss how your experience aligns with the role.
✨Showcase Your Leadership Skills
As an Operational Lead, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, focusing on your approach to performance monitoring and budget management. Be ready to discuss how you foster a positive team environment and drive continuous improvement.
✨Understand the Council's Vision
Research East Suffolk Council’s goals and values. Be prepared to explain how your vision for housing repairs aligns with their mission to deliver high-quality, customer-focused services. This shows that you're not just looking for a job, but are genuinely interested in contributing to their objectives.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the council's current projects or challenges in the Repairs and Maintenance Team. This demonstrates your enthusiasm for the role and helps you gauge if it's the right fit for you.