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- Tasks: Support the Coastal Property Team with customer service and daily operations at the Yacht Station.
- Company: Join East Suffolk Council, making a difference for over 250,000 people in the community.
- Benefits: Earn while you learn with a fully funded Level 3 qualification and generous holiday entitlement.
- Other info: Flexible working arrangements and access to various staff support networks.
- Why this job: Gain hands-on experience in marine services and develop your career in a supportive environment.
- Qualifications: Excellent interpersonal skills and a passion for customer service; no prior experience needed.
The predicted salary is between 16341 - 24521 £ per year.
East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. We have an established and successful apprenticeship scheme, which has seen over 80% of apprentices stay on beyond their apprenticeships to develop promising careers with the Council. If you are looking for an exciting opportunity where you can earn money as well as gaining experience and a recognised qualification, then look no further!
A unique opportunity has arisen for a motivated apprentice to join East Suffolk Council as a Marine Services Apprentice in our Coastal Property team.
The role
You will provide support to the Coastal Property Team based in Oulton Broad and Southwold, who are responsible for the day to day operation of the Yacht Station and Harbour. In this role, you will deliver excellent customer service both face to face and via email, telephone and radio, interacting with boat users, members of the public and colleagues. Your duties will include:
- Collecting mooring fees
- Updating accounting records
- Assisting with the coordination of safe vessel movements
- Maintaining the yacht centre
- Supporting the daily operation of Mutford Lock and Bridge
What you will need
You will need to have excellent interpersonal skills, an aptitude for ICT and ideally 4 GCSEs at Grades 4‑9 or Grade C and above (or equivalent), including English and Maths. No previous experience is required, as full training will be provided, however a passion to be a positive and professional ambassador for the council and provide the best experience for our customers is a must.
Apprenticeship open evening
Tuesday 12th May 2026, 5.30pm - 7.00pm at the East Suffolk House offices (Riduna Park, Station Road, Melton, Woodbridge IP12 1RT)
Thursday 14th May 2026, 5.30pm - 7.00pm at the Riverside Offices (4 Canning Road, Lowestoft, NR33 0EQ)
Please email HR@eastsuffolk.gov.uk to book your place at one of our open evenings.
Here are some of the main benefits
- A fully funded and supported Level 3 Business Administration apprenticeship qualification.
- Generous holiday entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays).
- Flexible working arrangements.
- Local government pension scheme.
- The opportunity to meet and work alongside other apprentices in the organisation.
- Great training and development opportunities to add to your CV.
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
For more information, contact Paul Rice by either calling 07572039790 or emailing HR@eastsuffolk.gov.uk. If you think you could bring motivation, fresh ideas and a different perspective to East Suffolk Council, we would like to hear from you!
Closing date: 11.30 pm, 8 June 2026.
Interview date: Weeks commencing 29 June 2026 and 6 July 2026.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification.
Step 2 - Complete the Supporting Statement template. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted. For more information, check out the How to Apply section of our Career site.
Marine Services Apprentice in Lowestoft employer: East Suffolk Council
Contact Detail:
East Suffolk Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marine Services Apprentice in Lowestoft
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on East Suffolk Council. Understand their values and recent projects. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions like why you want to be a Marine Services Apprentice and how you can contribute to the Coastal Property team. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show off your personality! During the interview, let your passion for marine services shine through. Share any relevant experiences, even if they’re not directly related to the job. Being personable can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to express your appreciation for the opportunity can leave a lasting impression. It shows that you’re proactive and genuinely interested in the role. Plus, it keeps you on their radar!
We think you need these skills to ace Marine Services Apprentice in Lowestoft
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start writing, make sure you understand what the role is all about. Dive into the job description and person specification to get a feel for what East Suffolk Council is looking for in a Marine Services Apprentice.
Use the Supporting Statement Template: Don’t forget to use the provided Supporting Statement template! This is your chance to shine, so make sure you clearly show how you meet each criterion in the person specification. Stick to the format, as other formats won’t be accepted.
Be Yourself and Show Your Passion: Let your personality come through in your application! We want to see your enthusiasm for the role and your commitment to providing excellent customer service. Share any relevant experiences or interests that highlight your passion for marine services.
Apply Through Our Website: Make sure you submit your application through our website. It’s the easiest way for us to receive your application and ensures you’re following the correct process. Plus, it keeps everything nice and organised on our end!
How to prepare for a job interview at East Suffolk Council
✨Know Your Role
Make sure you understand the responsibilities of a Marine Services Apprentice. Familiarise yourself with the day-to-day operations at the Yacht Station and Harbour, and think about how your skills can contribute to excellent customer service.
✨Show Your Passion
During the interview, express your enthusiasm for marine services and working with the public. Share any relevant experiences or interests that demonstrate your commitment to being a positive ambassador for East Suffolk Council.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewers. This shows your interest in the role and helps you understand more about the team and the council's goals. Consider asking about training opportunities or what a typical day looks like.
✨Practice Your Interpersonal Skills
Since this role requires excellent interpersonal skills, practice how you communicate. You might want to do mock interviews with friends or family, focusing on clear and confident responses, especially when discussing customer service scenarios.