At a Glance
- Tasks: Lead and coordinate housing wellbeing cases, ensuring timely support for residents facing issues.
- Company: East Suffolk Council, dedicated to improving community living standards.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Join a passionate team committed to community wellbeing and statutory compliance.
- Why this job: Make a real difference in residents' lives by resolving housing issues compassionately.
- Qualifications: Experience in housing, customer service, or resident engagement is essential.
The predicted salary is between 29700 - 36300 £ per year.
East Suffolk Council in Lowestoft is recruiting a Housing Wellbeing and Resolution Officer to join the Regulatory Compliance Team. You will act as a lead point of contact and case coordinator for residents facing housing issues, including disrepair, damp and mould, and HHSRS hazards, ensuring timely, compassionate responses in line with statutory obligations such as Awaab’s Law.
The role requires experience in housing, customer service or resident engagement and working with vulnerable individuals.
Housing Wellbeing & Disrepair Resolution Lead in Lowestoft employer: East Suffolk Council
East Suffolk Council is an exceptional employer, dedicated to making a tangible impact in the community while offering a supportive and flexible work environment. With generous leave entitlements, a local government pension scheme, and tailored learning and development opportunities, employees are encouraged to grow and thrive. The vibrant work culture fosters collaboration and innovation, making it an ideal place for those looking to contribute meaningfully to local regeneration initiatives.
