At a Glance
- Tasks: Assist with beach hut bookings and customer enquiries while enjoying the seaside vibe.
- Company: Join East Suffolk Council, making a difference in your community.
- Benefits: Generous leave, local government pension, flexible hours, and discounts on various products.
- Other info: Flexible hours with peak demand in summer; weekend work is essential.
- Why this job: Work outdoors, meet new people, and gain valuable experience in a fun environment.
- Qualifications: Strong communication skills and some office experience required.
The predicted salary is between 25583 - 25989 € per year.
East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.
We currently have an opportunity to join East Suffolk Council's Coastal Property team as a Beach Office Assistant.
Your role
The post holder will join the Coastal Property team within Property and Place which attends to the beach huts in Lowestoft, Southwold, Sizewell and Felixstowe. This role requires an agile working approach, practicality and the ability to positively represent our Beach assets and services throughout the year.
Day-to-day, the work will include:
- Greeting customers
- Dealing directly in person/phone/email with customer and public enquiries
- Processing Beach Hut Hire bookings
- Key-holding responsibilities
- Administration relating to bookings including website system usage
- In-person electronic payments from customers
- Helping best present the huts and associated areas
The work will involve using your own initiative to resolve issues arising and follow response processes. Please note, the role will include regular weekend working as part of standard week throughout the year. The post holder will be required to attend to suit hut bookings and the service need throughout the year with highest demand during main season. The role will include outside in the Resort as well as in the office.
The hours are variable over the year to meet the seasonal demands of the role therefore, working hours per week may vary between 22-37 hours typically each week (i.e. annualised). It is anticipated greater hours would be worked May - September and lesser hours works October - April. This role requires cover 7 days per week. Bank holiday working will also apply.
We are looking to recruit 2 posts; the working base for the first post will be the Lowestoft beach office located on the promenade at Lowestoft Beach and the second post is based at Seashore Village located adjacent the promenade at Felixstowe Beach. You must indicate in your application which location is being applied for.
What you will need
The successful candidate will be flexible to respond to the demands and requirements of the seasonal services represented by the service area and have excellent communication skills, care, attention to detail and accuracy. The candidate will hold office experience and have awareness of Health, Safety and welfare, maintenance and repair.
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. Here are some of the main benefits:
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services
For more information regarding this post, please contact Sarah Garbutt, Resort Manager, by calling 07920 450681.
How to apply
We have a short notice before closing date of 27 May 2026. Please read the advert and supporting documents, complete the template, upload your statement and submit the online application. CVs are not accepted.
Closing date: 11.55 pm, 27 May 2026.
Interview date: 5 June 2026.
Beach Office Assistant NEW in Lowestoft employer: East Suffolk Council
East Suffolk Council is an exceptional employer, dedicated to enhancing the lives of over a quarter of a million residents while fostering a supportive and inclusive work environment. With generous leave entitlements, flexible working arrangements, and tailored learning and development opportunities, employees are empowered to grow and thrive in their roles. The unique coastal locations of Lowestoft and Felixstowe not only offer a vibrant community atmosphere but also provide access to various staff support networks and discounts on numerous products and services, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Beach Office Assistant NEW in Lowestoft
✨Tip Number 1
Get to know the Beach Office team! Reach out on social media or through local community groups. Building a rapport can give you an edge and show your genuine interest in the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. Think about examples from your past experiences that highlight your skills and adaptability, especially in busy environments.
✨Tip Number 3
Show your enthusiasm for the beach and coastal services! Share your ideas on how to improve customer experience at the Beach Office during your interview. It’ll demonstrate your passion and initiative.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and comfortable with the systems we use.
We think you need these skills to ace Beach Office Assistant NEW in Lowestoft
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your skills fit in with what we're looking for.
Tailor Your Application:Don’t just send a generic application! We love it when candidates personalise their applications to highlight relevant experience and skills. Show us why you're the perfect fit for the Beach Office Assistant role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid fluff!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Don’t forget to indicate which location you’re applying for!
How to prepare for a job interview at East Suffolk Council
✨Know Your Beach Office Basics
Familiarise yourself with the key responsibilities of a Beach Office Assistant. Understand the booking process for beach huts and be ready to discuss how you would handle customer enquiries, both in person and online.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Think of examples where you've successfully resolved customer issues or provided excellent service, as these will showcase your communication prowess.
✨Demonstrate Flexibility and Initiative
The job requires an agile working approach, so be prepared to discuss how you've adapted to changing circumstances in previous roles. Share specific instances where you took the initiative to solve problems or improve processes.
✨Research East Suffolk Council
Take some time to learn about East Suffolk Council and its Coastal Property team. Understanding their values and services will help you align your answers with what they’re looking for, showing that you're genuinely interested in the role.
