At a Glance
- Tasks: Assist with beach hut bookings and customer enquiries while enjoying the seaside vibe.
- Company: Join East Suffolk Council, making a difference in your community.
- Benefits: Generous leave, local government pension, flexible hours, and discounts on various products.
- Other info: Flexible hours with peak demand in summer; weekend work is essential.
- Why this job: Work outdoors, meet new people, and gain valuable experience in a fun environment.
- Qualifications: Strong communication skills and some office experience required.
The predicted salary is between 25583 - 25989 € per year.
East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.
We currently have an opportunity to join East Suffolk Council's Coastal Property team as a Beach Office Assistant.
Your role
The post holder will join the Coastal Property team within Property and Place which attends to the beach huts in Lowestoft, Southwold, Sizewell and Felixstowe. This role requires an agile working approach, practicality and the ability to positively represent our Beach assets and services throughout the year.
Day-to-day, the work will include:
- Greeting customers and dealing directly in person/phone/email with customer and public enquiries.
- Processing Beach Hut Hire bookings.
- Working as part of a small team with key-holding responsibilities.
- Involvement in the administration relating to bookings including website system usage and other processes such as in-person electronic payments from customers.
- Helping best present the huts and associated areas.
- Using your own initiative to resolve issues arising and follow response processes.
Please note, the role will include regular weekend working as part of standard week throughout the year. The post holder will be required to attend to suit hut bookings and the service need throughout the year with highest demand during main season. The role will include outside work in the Resort as well as in the office.
The hours are variable over the year to meet the seasonal demands of the role; therefore, working hours per week may vary between 22-37 hours typically each week (i.e. annualised). It is anticipated greater hours would be worked May - September and lesser hours worked October - April. This role requires cover 7 days per week. Bank holiday working will also apply.
We are looking to recruit 2 posts; the working base for the first post will be the Lowestoft beach office located on the promenade at Lowestoft Beach and the second post is based at Seashore Village located adjacent the promenade at Felixstowe Beach. You must indicate in your application which location is being applied for.
What you will need
The successful candidate will be flexible to respond to the demands and requirements of the seasonal services represented by the service area and have excellent communication skills, care, attention to detail and accuracy. The candidate will hold office experience and have awareness of Health, Safety and welfare, maintenance and repair.
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. Here are some of the main benefits:
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays).
- Local government pension scheme.
- Flexible working arrangements.
- Learning and development tailored to your role.
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
For more information
For an informal discussion regarding this post, please contact Sarah Garbutt, Resort Manager, by calling 07920 450681.
How to apply
We have a short notice before closing date of 27 May 2026. Please read the advert and supporting documents, complete the template, upload your statement and submit the online application. CVs are not accepted.
Closing date: 11.55 pm, 27 May 2026.
Interview date: 5 June 2026.
Beach Office Assistant in Lowestoft employer: East Suffolk Council
East Suffolk Council is an exceptional employer, offering a supportive work environment that prioritises employee wellbeing and development. With generous leave entitlements, flexible working arrangements, and access to various staff support networks, employees can thrive both personally and professionally while making a meaningful impact in the community. Working at our picturesque beach locations in Lowestoft or Felixstowe not only provides a unique setting but also fosters a strong sense of teamwork and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Beach Office Assistant in Lowestoft
✨Tip Number 1
Get to know the Beach Office team! Reach out on social media or LinkedIn to connect with current employees. This way, you can gather insider info about the role and show your genuine interest in joining their crew.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with beach hut bookings and public enquiries, role-play scenarios with friends or family. This will help you feel more confident when interacting with customers during the interview.
✨Tip Number 3
Show off your flexibility! The job requires adapting to seasonal demands, so think of examples from your past experiences where you've successfully handled changing priorities. This will demonstrate that you're ready for the dynamic nature of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the position. Don’t forget to mention which location you’re interested in – Lowestoft or Felixstowe!
We think you need these skills to ace Beach Office Assistant in Lowestoft
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and its requirements, so highlight how your skills match what they're looking for.
Tailor Your Application:Don’t just send a generic application! We recommend tailoring your statement to reflect your experience and how it relates to the Beach Office Assistant role. Mention specific examples that showcase your communication skills and attention to detail.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured statements that are easy to read. Avoid jargon and focus on what makes you a great fit for the team!
Apply Through Our Website:Make sure to submit your application through our website as instructed. It’s the best way to ensure your application gets seen by the right people. Plus, it helps us keep everything organised!
How to prepare for a job interview at East Suffolk Council
✨Know Your Beach Office Basics
Familiarise yourself with the key responsibilities of a Beach Office Assistant. Understand the booking process for beach huts and be ready to discuss how you would handle customer enquiries, both in person and online.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your communication skills. Think of examples where you've successfully dealt with customer queries or resolved issues, as this will demonstrate your ability to represent the beach assets positively.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work weekends and bank holidays. Highlight any previous experience in roles that required flexibility, especially during peak seasons, to show you're ready for the demands of the job.
✨Bring Your Initiative
Think of situations where you've had to use your initiative to solve problems. Be ready to share these examples during the interview, as the role requires someone who can think on their feet and resolve issues as they arise.
