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- Tasks: Join our HR team to provide essential administrative support and manage HR enquiries.
- Company: East Suffolk Council delivers vital services to 250,000 people in a vibrant community.
- Benefits: Enjoy flexible working, generous leave, and discounts on various products and services.
- Why this job: Make a real difference while developing your skills in a supportive and dynamic environment.
- Qualifications: Previous administrative experience and strong organisational skills are essential.
- Other info: Agile working options available; apply by 29 August 2025.
The predicted salary is between 22600 - 29800 £ per year.
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East Suffolk Council, based in Lowestoft, NR32 2EX
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£26,403 – £31,022 per annum (Career Grade)
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37 hours per week
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Permanent
East Suffolk Council is an exciting place to work and a great place to make a real difference to people\’s lives, delivering vital services to a quarter of a million people across East Suffolk.
Your role
We have a fantastic opportunity for a full time HR Support Officer to join our friendly HR team.
You will provide HR administrative support and be a first point of contact for internal and external HR enquiries for East Suffolk Services Limited. Your role will be very varied, including providing comprehensive administrative support to the recruitment and selection process, managing the new starter and leaver processes, and making payroll changes. You will also be involved in administering the induction and probation processes, carrying out HR compliance activities and assisting in the administrative co-ordination and support of corporate initiatives as required.
The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements.
What you will need
You must be a team player, have excellent organisational and customer service skills, and have an aptitude for IT and HR systems. You should also be able to work under pressure, managing changing and sometimes conflicting priorities, whilst maintaining a high level of attention to detail. It is essential that you have previous administrative experience in a busy office environment.
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work .
Here are some of the main benefits:
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Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years\’ service, plus bank holidays)
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Local government pension scheme
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Flexible working arrangements/hours of work.
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Learning and development tailored to your role
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A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
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Free car parking (for when you are working in the office)
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Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
Please see our benefits brochure for further information .
If you have any questions or would like to arrange an informal discussion regarding this post, please contact: hr@eastsuffolk.gov.uk
Closing date: 1 pm, 29August 2025.
Interview date: 10 September 2025.
How to apply
Step 1 – Read the advert and the Job Description and Person Specification
Step 2 – Complete the Supporting Statement template . Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).
Step 3 – Complete the online application and upload your statement. Please note, CVs are not accepted.
For more information, check out the How to Apply section of our Career Site.
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HR Support Officer employer: East Suffolk Council
Contact Detail:
East Suffolk Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Support Officer
✨Tip Number 1
Familiarise yourself with the specific HR systems and software that East Suffolk Council uses. This knowledge will not only help you in the role but also demonstrate your proactive approach during interviews.
✨Tip Number 2
Network with current or former employees of East Suffolk Council on platforms like LinkedIn. They can provide valuable insights into the company culture and the HR department, which can be beneficial for your application and interview.
✨Tip Number 3
Prepare to discuss your previous administrative experience in detail, especially how it relates to managing multiple priorities and maintaining attention to detail. Use specific examples to illustrate your skills.
✨Tip Number 4
Research the latest trends in HR compliance and administration. Being knowledgeable about current practices will show your commitment to the field and your readiness to contribute effectively from day one.
We think you need these skills to ace HR Support Officer
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description and person specification for the HR Support Officer position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Complete the Supporting Statement: Use the provided Supporting Statement template to clearly demonstrate how you meet each criterion in the Person Specification. Be specific and provide examples from your previous experience that showcase your organisational and customer service skills.
Highlight Relevant Experience: In your application, emphasise any previous administrative experience in a busy office environment. Mention your familiarity with HR systems and your ability to manage changing priorities effectively.
Follow Application Instructions: Ensure you complete the online application form and upload your Supporting Statement as instructed. Remember, CVs are not accepted, so focus on providing a comprehensive statement that aligns with the job requirements.
How to prepare for a job interview at East Suffolk Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the HR Support Officer. Be prepared to discuss how your previous experience aligns with these tasks, especially in areas like recruitment support and payroll management.
✨Showcase Your Organisational Skills
Since the role requires excellent organisational skills, think of examples from your past work where you successfully managed multiple tasks or projects. Be ready to explain how you prioritised your workload and maintained attention to detail under pressure.
✨Demonstrate Customer Service Excellence
As a first point of contact for HR enquiries, it's crucial to highlight your customer service skills. Prepare to share specific instances where you provided exceptional support, resolved issues, or improved processes for internal or external stakeholders.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the team dynamics, company culture, and the specific challenges the HR department faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.