Customer-Focused IT Service Desk Analyst (Flexible Hours) in Felixstowe

Customer-Focused IT Service Desk Analyst (Flexible Hours) in Felixstowe

Felixstowe Full-Time On-site
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East Suffolk Council’s Port Health Authority is seeking a Service Desk Analyst to be the first point of contact for ICT incidents and service requests. You will deliver customer service, guidance, and technical support across channels by following established instructions and documentation.

You will contribute to the IT services team with a proactive approach to ensure the ICT infrastructure enables SCPHA and its customers to work effectively, handling ownership and timely resolution of

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Customer-Focused IT Service Desk Analyst (Flexible Hours) in Felixstowe employer: East Suffolk Council

East Suffolk Council is an excellent employer, offering a supportive work culture that values collaboration and innovation in managing energy projects. Employees benefit from professional growth opportunities, flexible hybrid working arrangements, and a commitment to community impact, making it a rewarding place to contribute to sustainable development in the region.

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Contact Details:

East Suffolk Council Recruitment Team