At a Glance
- Tasks: Assist with beach hut bookings and provide excellent customer service.
- Company: Join East Suffolk Council's Coastal Property team in a vibrant coastal setting.
- Benefits: Competitive salary, flexible hours, and a chance to work outdoors.
- Other info: Dynamic role with seasonal hours and opportunities for growth.
- Why this job: Make a real difference in your community while enjoying the beach life.
- Qualifications: Strong communication skills and some office experience required.
The predicted salary is between 25583 - 25989 £ per year.
East Suffolk Council is currently seeking a Beach Office Assistant to join the Coastal Property team within Property and Place, which manages beach huts in Lowestoft, Southwold, Sizewell, and Felixstowe.
Your Role:
- Greeting customers and handling enquiries in person, by phone, and via email.
- Processing Beach Hut Hire bookings.
- Key-holding responsibilities and administration related to bookings, including website system usage and in-person electronic payments.
- Presenting the huts and associated areas effectively.
- Using initiative to resolve issues and follow response processes.
Please note that this role requires regular weekend working throughout the year, with the highest demand during the main season. The position involves both outdoor work in the Resort and office duties. Working hours may vary between 22-37 hours per week, typically increasing from May to September and decreasing from October to April. Cover is required 7 days a week, including bank holidays.
What You Will Need:
- Flexibility to respond to seasonal service demands.
- Excellent communication skills, attention to detail, and accuracy.
- Office experience and awareness of health, safety, and welfare, maintenance, and repair.
For an informal discussion regarding this post, please contact Sarah Garbutt, Resort Manager, at 07920 450681.
Closing date: 11.55 pm, 16 August 2026.
Interview date: TBC.
East Suffolk Council is committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.
Beach Office Assistant in Felixstowe employer: East Suffolk Council
East Suffolk Council is an exceptional employer, dedicated to making a tangible impact in the community while offering a supportive and flexible work environment. With generous leave entitlements, a local government pension scheme, and tailored learning and development opportunities, employees are encouraged to grow and thrive. The vibrant work culture fosters collaboration and innovation, making it an ideal place for those looking to contribute meaningfully to local regeneration initiatives.
