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- Tasks: Manage patient discharge planning and support independence in a dynamic healthcare environment.
- Company: Join ESNEFT, one of England's largest NHS organisations, serving nearly one million people.
- Benefits: Enjoy flexible working, generous leave, training opportunities, and NHS discounts.
- Why this job: Make a real impact on patient care while developing your skills in a supportive team.
- Qualifications: Must be a car driver; no clinical skills required but strong communication is essential.
- Other info: This is a fixed term position until December 2025, with potential for secondment.
The predicted salary is between 36000 - 60000 £ per year.
The Transfer of Care Hub at Colchester Hospital is looking to recruit a Senior Case Manager to join our developing team.
Location is at our Community Hospitals, working between Clacton and Harwich, however will continue to support at Colchester Hospital when requested.
Must be a car driver.
The aim of the discharge team is to maximise personal independence and enable patients to return home as quickly as possible in a supported manner. You will be responsible for early identification of complex patients and liaising with the multi-disciplinary team to provide the most appropriate support, promoting a home first ethos.
You will be required to carry out a wide range of duties to support the Transfer of Care Hub in the delivery of a high quality care and effective discharge planning. The focus for the Senior Case Manager is to manage and direct, under supervision of a Lead Case Manager, the gathering of accurate and detailed information to support discharge plans over a seven day period. While clinical skills are not required for this role you will be patient facing in gathering the information and liaising with families / next of kin in order to complete robust assessments.
This is a fixed term/secondment position until the 31st December 2025
Internal applicants currently employed by ESNEFT will be offered on a secondment basis only.
To maintain up-to-date knowledge of all discharge pathways including the DOH Hospital Discharge policy and primarily the Discharge to assess model. To be an advocate for the patient and their family
To manage and prioritise your own case load while supporting fellow Case Managers with theirs to ensure patients discharges are appropriate to needs and completed in a timely manner
To work as part of The TOCH to support discharge planning and system flow within a seven-day service-optimising patient’s independence.
Ensure accurate and robust patient records are maintained and electronic records are kept live and up to date. Reflecting and promoting the Criteria to Reside in everyday working.
Have an initial understanding of The Mental Capacity Act and its implications for discharge.
To work on your own initiative to ensure discharge planning for patients commences as soon as possible after admission.
To establish and maintain working relationships and effective communication across a range of internal and external stakeholders including: Transfer of Care Hub, Ward staff, Matrons, site operation, Pharmacy Service, Therapy Services, Doctors, Nursing and Residential Care Homes, Voluntary support services and any other relevant teams or services.
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here – further details / informal visits contact: Name: Adel Pearson Job title: Manager – Transfer of Care Hub Email address:
#J-18808-Ljbffr
Senior Case Manager employer: East Suffolk and North Essex NHS Foundation Trust
Contact Detail:
East Suffolk and North Essex NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Case Manager
✨Tip Number 1
Familiarise yourself with the Discharge to Assess model and the DOH Hospital Discharge policy. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to patient care and effective discharge planning.
✨Tip Number 2
Network with current employees at ESNEFT, especially those in the Transfer of Care Hub. Engaging with them can provide insights into the team dynamics and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing complex cases and liaising with multidisciplinary teams. Highlighting specific examples where you've successfully navigated similar challenges will set you apart from other candidates.
✨Tip Number 4
Showcase your understanding of the Mental Capacity Act and its implications for discharge planning. Being able to articulate this knowledge will demonstrate your readiness for the role and your ability to advocate for patients effectively.
We think you need these skills to ace Senior Case Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Senior Case Manager. Highlight your understanding of patient care, discharge planning, and multi-disciplinary teamwork in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise your ability to manage caseloads, liaise with various stakeholders, and maintain accurate patient records.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your commitment to supporting independence. Use specific examples from your past experiences that demonstrate your suitability for the role.
Highlight Relevant Qualifications: If you have any qualifications or training related to case management, patient advocacy, or healthcare policies, make sure to mention them. This will strengthen your application and show your dedication to professional development.
How to prepare for a job interview at East Suffolk and North Essex NHS Foundation Trust
✨Understand the Role
Make sure you have a clear understanding of the Senior Case Manager role and its responsibilities. Familiarise yourself with the Transfer of Care Hub's objectives, especially the home first ethos, as this will show your commitment to patient independence during the interview.
✨Know the Policies
Brush up on relevant policies such as the DOH Hospital Discharge policy and the Discharge to Assess model. Being able to discuss these in detail will demonstrate your knowledge and readiness to advocate for patients and their families.
✨Showcase Communication Skills
Since the role involves liaising with various stakeholders, prepare examples that highlight your communication skills. Think of situations where you successfully collaborated with multidisciplinary teams or resolved conflicts, as this will be crucial for effective discharge planning.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about team dynamics, ongoing training opportunities, or how success is measured in the role. It shows your genuine interest in the position and the organisation.
