Voluntary Services Administrator in Ipswich

We are looking to recruit a Voluntary Services Administrator to support our volunteers across ESNEFT. This role will allow us to support volunteers, enabling us to engage untapped volunteer resources and access their energy and new ideas. In turn this will enable us to support more patients, develop new volunteer opportunities and help us take our patient experience above and beyond normal NHS service provision.

The main purpose of the role is to support the Voluntary Services Coordinator in providing a professional volunteer service across ESNEFT, building strong professional relationships with our existing and new volunteers and service leads across the organisation. With a can-do attitude and excellent communication skills you will be able to easily build rapport with volunteers, staff and stakeholders in order to understand need and support services. This post is based at our Ipswich Hospital site but you may be required to work across ESNEFT sites and from home occasionally.

Responsibilities:

• Provide a front of house service for the Voluntary Services team, signposting where appropriate and liaising with the team to deliver a robust volunteering offer for the Trust.
• Ensure the accurate and effective use of the electronic recruitment and training systems to provide a seamless process for volunteers and collate data for the purpose of evidence-based recruitment and training practice.

Benefits:

• Generous pension scheme
• Unsocial hours payments (where applicable)
• 27 days annual leave on commencement (pro rata)
• Access to a range of NHS discounts
• Staff Health and Wellbeing programme offers a variety of services

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what is widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. We are one of the largest NHS organisations in England. Our scale provides exciting opportunities for development, innovation, research, education and training. Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits.

Equality, Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of ESNEFT's core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of policies, procedures and in its practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a model employer intrinsic in the Equality Diversity and Inclusion agenda, we consistently strive to improve, to take the learning into action for a better ESNEFT.

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes. We are one of the largest NHS organisations in England, employing more than 12,000 staff.