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- Tasks: Be the friendly face of East Riding Leisure, welcoming visitors and managing bookings.
- Company: Join a supportive team at East Riding Leisure, dedicated to community health and wellbeing.
- Benefits: Enjoy a competitive hourly rate, access to facilities, and training opportunities.
- Why this job: Make a positive impact while gaining valuable experience in a vibrant environment.
- Qualifications: Strong communication skills and a proactive attitude; previous experience is a plus but not required.
- Other info: Part-time role with flexible hours, including evenings and weekends.
Do you thrive in a busy environment and enjoy being the first point of contact? If so, East Riding Leisure in Withernsea has a fantastic opportunity for you to join our dedicated team. As our Part-Time Receptionist, you'll play a vital role in ensuring a welcoming and efficient experience for all our visitors. You'll be the face and helpful voice of East Riding Leisure, providing essential administrative support and contributing to the smooth running of our centre.
What you'll be doing:
- Being the first point of contact for all visitors, both in person and via telephone, providing a warm and professional welcome.
- Handling enquiries, providing information about our facilities, services, and activities.
- Managing bookings and taking payments accurately.
- Assisting with membership enquiries and sign-ups.
- Assisting with general administrative tasks.
- Maintaining a tidy and presentable reception area.
- Assisting the Duty Manager and other team members with various tasks as required.
What we're looking for:
- Excellent communication and interpersonal skills with a good telephone manner.
- Strong customer service skills and a genuine desire to help people.
- Good organisational and administrative skills with attention to detail.
- The ability to work independently and as part of a team.
- Competent IT skills, including experience with basic computer software.
- A proactive and can-do attitude.
- Previous reception or customer service experience is desirable but not essential as full training will be provided.
What we can offer you:
- A rewarding part-time role within a supportive and friendly team.
- Competitive hourly rate.
- Access to East Riding Leisure facilities (terms and conditions apply).
- Opportunities for training and development.
- The chance to make a positive impact on the health and wellbeing of your local community.
- 15.25 hours per week, on a two week rolling rota, with flexibility to cover evenings and weekends as required. Mondays, Tuesdays and alternate Saturdays.
Receptionist employer: East Riding of Yorkshire Council
Contact Detail:
East Riding of Yorkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with East Riding Leisure's facilities and services. This knowledge will not only help you answer visitor enquiries confidently but also demonstrate your genuine interest in the role during any interactions.
✨Tip Number 2
Practice your communication skills, especially your telephone manner. Since you'll be the first point of contact, being able to convey warmth and professionalism over the phone is crucial.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule or plan for managing bookings and enquiries. This will illustrate your proactive approach and ability to handle multiple tasks efficiently.
✨Tip Number 4
Engage with current staff or visit the centre if possible. This will give you insights into the team dynamics and the work environment, allowing you to tailor your approach when applying.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a receptionist. Emphasise your communication skills, customer service experience, and any administrative tasks you've handled in previous roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at East Riding Leisure and how your skills can contribute to their team.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as excellent communication, organisational abilities, and IT competence. Provide examples of how you've demonstrated these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at East Riding of Yorkshire Council
✨Show Your Customer Service Skills
As a receptionist, you'll be the first point of contact for visitors. Make sure to highlight your customer service experience and how you handle enquiries. Share examples of how you've provided excellent service in previous roles.
✨Demonstrate Your Communication Skills
Excellent communication is key for this role. Practice speaking clearly and confidently about your experiences. Be prepared to answer questions about how you would handle difficult situations or complaints from visitors.
✨Familiarise Yourself with the Facilities
Before the interview, take some time to learn about East Riding Leisure and its facilities. Being knowledgeable about what they offer will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Teamwork Questions
This position requires both independent work and teamwork. Think of examples where you've successfully worked as part of a team or taken initiative on your own. Be ready to discuss how you can contribute to a positive team environment.
