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- Tasks: Support vulnerable adults by maximising their income through financial assessments and benefit claims.
- Company: Join a dedicated team in the East Riding of Yorkshire focused on community wellbeing.
- Benefits: Flexible working hours, competitive pay, and comprehensive training provided.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience with vulnerable adults and strong communication skills are essential.
- Other info: Opportunities for career growth and a chance to work independently.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking to recruit to a full time Paying for Care Advisor post along with a 20 hour Paying for Care Advisor post. These posts will be based at various locations across the East Riding of Yorkshire. The base will be agreed with the preferred candidate.
The Paying for Care Team provides support to the Community Wellbeing Teams in maximising service users' income through claiming welfare benefits and undertaking financial assessments in respect of residential and non-residential services. The team also provides Direct Payment Support and monitors all Direct Payments, ensuring compliance with Direct Payment legislation and guidance.
In addition to completing financial assessments, Paying for Care Advisors identify and assist in claiming unclaimed state benefits. We are looking for a self-motivated and well-organised individual with experience of working with vulnerable adults. The successful applicant will be a resilient team member with excellent interpersonal skills and the ability to communicate sensitive information appropriately.
The role is to undertake financial assessments of users of Adult Services to determine financial contributions towards services under East Riding charging policies and the Care Act. Financial assessments are primarily undertaken via the telephone, so good communication skills are essential. Home visits may also be required, so a flexible approach and ability to travel independently is also essential.
In addition to completing financial assessments, the role is to provide benefit checks, assist with claiming relevant state and allied benefits for users of Adult Services, and to assist and represent service users with reconsiderations and appeals of both benefit and charging decisions. Paying for Care Advisors also support the Direct Payment team with concerns that have been raised as part of their audit function, so an understanding of Direct Payments would be desirable, but full on-the-job training around this aspect of the role will be given.
This position will require the candidate to have a good knowledge of Adult Services including charging policies and an in-depth working knowledge of DWP benefits. You will also hold good interpersonal and communication skills, be adaptable, and able to manage a varied and complex workload with a minimum of supervision. Effective time management will be essential as will a good level of computer skills.
Please specify in your application form whether you are applying for the full time or part time post. For further information and an informal conversation about these posts, please contact Maggie Erdmann or Caroline Greenwood on 01482 396532 or via email at PFCLeadershipTeam@eastriding.gov.uk.
Paying for Care Advisor employer: East Riding of Yorkshire Council
Contact Detail:
East Riding of Yorkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Paying for Care Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the Paying for Care Advisor role. Keep it concise and focus on your experience with vulnerable adults and financial assessments.
✨Tip Number 3
Don’t shy away from following up! After an interview or a networking event, drop a quick email thanking them for their time and reiterating your interest in the role. It shows enthusiasm and keeps you on their radar.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Paying for Care Advisor. Plus, it ensures your application gets directly into the right hands!
We think you need these skills to ace Paying for Care Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Paying for Care Advisor role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since this role involves a lot of communication, especially over the phone, it’s crucial to demonstrate your interpersonal skills in your written application. Use clear and concise language to show us you can convey sensitive information effectively.
Be Clear About Your Availability: Don’t forget to specify whether you’re applying for the full-time or part-time position in your application. This helps us understand your preferences right from the start and makes the process smoother for everyone involved.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly and is considered promptly. Plus, it’s super easy to do!
How to prepare for a job interview at East Riding of Yorkshire Council
✨Know Your Stuff
Make sure you brush up on your knowledge of Adult Services and DWP benefits. Familiarise yourself with the East Riding charging policies and be ready to discuss how you would approach financial assessments. This will show that you're serious about the role and understand what it entails.
✨Show Off Your Communication Skills
Since the role involves a lot of telephone communication, practice articulating sensitive information clearly and empathetically. You might even want to do a mock interview with a friend to get comfortable discussing complex topics in an approachable way.
✨Flexibility is Key
Be prepared to talk about your adaptability and how you manage a varied workload. Think of examples from your past experiences where you've had to adjust quickly to changing circumstances or handle multiple tasks at once.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or specific challenges the Paying for Care Team faces. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
