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- Tasks: Join a friendly team managing highway maintenance admin tasks and customer requests.
- Company: Supportive workplace focused on teamwork and effective communication.
- Benefits: Competitive pay, great team environment, and opportunities for personal growth.
- Why this job: Make a difference in your community while developing valuable admin skills.
- Qualifications: Strong IT skills, attention to detail, and a passion for customer care.
- Other info: Exciting chance to grow within a dynamic team at Market Weighton Depot.
The predicted salary is between 24000 - 36000 £ per year.
Due to an internal promotion we are excited to be able to offer the great opportunity to join the small, busy, friendly Highway Maintenance Administration Team based at Market Weighton Depot, Becklands Park Industrial Estate, York Road.
The successful candidate must be self-motivated, work well as part of a team, communicate effectively and provide excellent customer care. Good IT skills and attention to details are essential.
The team, led by the Streetscene Hub Technical Assistant, are responsible for:
- Process payroll information for highway maintenance staff including liaising with supervisors/managers/payroll department.
- Deal with requests for service from internal and external customers to a number of generic email accounts and by phone, logging on and updating the works management system.
- Assess the urgency of all logged reports liaising with the relevant highway engineers over any urgent reports for example involving deep potholes, flooding or accidents.
- Raise and issue orders to suppliers and processing their subsequent invoices.
- Assess and respond to conveyancing searches from a highways perspective.
- Distribute any mail.
Streetscene Administration Assistant in Market Weighton employer: East Riding of Yorkshire Council
Contact Detail:
East Riding of Yorkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Streetscene Administration Assistant in Market Weighton
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Highway Maintenance Administration Team. Understanding their roles and how they contribute to the overall success of the department can really help you stand out.
✨Tip Number 2
Show off your IT skills! Since good IT skills are essential for this role, be ready to discuss your experience with relevant software or systems. Maybe even bring examples of how you've used tech to improve processes in previous jobs.
✨Tip Number 3
Practice your customer care approach! This role involves dealing with requests from both internal and external customers, so think about how you would handle different scenarios. Being able to demonstrate your communication skills will definitely give you an edge.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in the position and makes it easier for us to keep track of your application.
We think you need these skills to ace Streetscene Administration Assistant in Market Weighton
Some tips for your application 🫡
Show Off Your Team Spirit: We want to see how well you can work as part of a team! In your application, highlight any experiences where you've collaborated with others. It’s all about showing us that you can communicate effectively and contribute to our friendly environment.
Be Detail-Oriented: Attention to detail is key for this role. Make sure your application is free from typos and errors. We appreciate clarity and precision, so take the time to double-check everything before hitting send!
Customer Care Counts: Since excellent customer care is essential, share examples of how you've provided great service in the past. Whether it’s dealing with requests or resolving issues, let us know how you’ve gone above and beyond for customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the info you need right there!
How to prepare for a job interview at East Riding of Yorkshire Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Streetscene Administration Assistant. Familiarise yourself with tasks like processing payroll, handling customer requests, and liaising with engineers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your IT Skills
Since good IT skills are essential for this position, be prepared to discuss your experience with relevant software and systems. If you have examples of how you've used technology to improve processes or solve problems, share those during the interview to showcase your capabilities.
✨Communicate Clearly and Confidently
Effective communication is key in this role, so practice articulating your thoughts clearly. During the interview, listen carefully to questions and respond thoughtfully. You might even want to prepare a few examples of how you've successfully communicated with customers or team members in the past.
✨Demonstrate Your Customer Care Skills
Customer care is a big part of the job, so think of specific instances where you've provided excellent service. Be ready to discuss how you handle difficult situations or complaints, as this will show that you can maintain professionalism and empathy under pressure.
