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- Tasks: Lead daily library operations and create a vibrant community space.
- Company: North Bridlington Library, a modern hub for learning and engagement.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Shape the future of a community library and make a real difference.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Join a dynamic team in a newly refurbished library environment.
The predicted salary is between 30000 - 42000 £ per year.
Join us as a Library Supervisor and shape the future of North Bridlington Library! We are looking for an energetic, customer-focused leader to take charge of the day-to-day operations in our newly refurbished library. Working hand-in-hand with the librarian, you will help deliver a modern, flexible service that meets the needs of a vibrant and diverse community. In this exciting role, you’ll combine team leadership, outstanding customer service, digital support, and community engagement to keep the library buzzing with activity.
From supervising staff and managing resources to championing our services both in-person and online, you’ll play a key part in making the library a welcoming, innovative space for everyone.
Key Responsibilities:- Lead daily library operations, ensuring services meet policies, procedures, and quality standards.
- Act as on-site lead, driving engagement and promoting all facilities, including the sensory room, wellbeing zone, digital hub, and study booths.
- Supervise and develop staff, monitor performance, and manage records, including cash handling.
- Deliver exceptional customer service as the first point of contact and provide accurate, timely information.
- Manage enquiries, enabling access to library and external resources, and signpost to wider support services.
- Collaborate with colleagues, community groups, and partners to deliver a joined-up service and enhance engagement.
- Provide ICT support, guiding customers on digital resources and escalating technical issues as needed.
- Maintain health, safety, and security standards, including building access and reporting facilities issues.
You will need to be an organised, proactive leader with a passion for delivering outstanding customer experiences. Be confident in supervising teams and engaging with a diverse range of customers, have the ability to thrive in creating a welcoming, inclusive space that champions modern library services. A keen interest in digital inclusion, wellbeing, and community development is essential.
Library Supervisor employer: East Riding of Yorkshire Council
Contact Detail:
East Riding of Yorkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Supervisor
✨Tip Number 1
Get to know the library's community! Before your interview, spend some time visiting the library and chatting with staff and patrons. This will give you insights into what makes the library tick and help you tailor your approach to show how you can enhance their experience.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've successfully led teams or projects in the past. Highlight your ability to motivate others and create a positive environment, as this is key for a Library Supervisor role.
✨Tip Number 3
Be ready to discuss digital resources! Since the role involves ICT support, brush up on the latest digital tools and resources that libraries use. Demonstrating your knowledge here will show you're not just a people person but also tech-savvy.
✨Tip Number 4
Apply through our website! We want to see your application come through our platform, as it helps us keep track of all candidates. Plus, it shows you're genuinely interested in being part of our library team!
We think you need these skills to ace Library Supervisor
Some tips for your application 🫡
Show Your Passion for Libraries: When writing your application, let your love for libraries shine through! Share any experiences you've had that demonstrate your commitment to creating welcoming spaces and engaging with the community.
Highlight Your Leadership Skills: As a Library Supervisor, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've successfully managed a team or project, and how you motivated others to achieve great results.
Emphasise Customer Service Experience: Customer service is key in this role, so don’t hold back on sharing your experiences. Describe situations where you’ve gone above and beyond to help customers, especially in a library or community setting.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you're keen to join our team!
How to prepare for a job interview at East Riding of Yorkshire Council
✨Know the Library Inside Out
Before your interview, make sure you’re familiar with the library’s services and facilities. Understand what makes North Bridlington Library unique, especially the sensory room and digital hub. This knowledge will show your enthusiasm and readiness to engage with the community.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed operations in the past. Think about specific situations where you’ve motivated staff or improved customer service. This will demonstrate your capability to supervise and develop a team effectively.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering outstanding customer service. Share stories that highlight your ability to handle enquiries and provide accurate information. This is crucial as you’ll be the first point of contact for library users.
✨Engage with Digital Inclusion
Since the role involves providing ICT support, brush up on your digital skills and be prepared to discuss how you can help customers navigate digital resources. Showing a genuine interest in digital inclusion will resonate well with the interviewers.
