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- Tasks: Support vulnerable adults by maximising their income through welfare benefits and financial assessments.
- Company: Join a dedicated team focused on community wellbeing in the Goole area.
- Benefits: Full-time role with training, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience working with vulnerable adults and strong communication skills are essential.
- Other info: Dynamic role with opportunities for home visits and independent travel.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking to recruit to a full time Paying for Care Advisor post to cover the Goole and surrounding area. The Paying for Care Team provide support to the Community Wellbeing Teams in maximising service users’ income through claiming welfare benefits and undertaking financial assessments in respect of residential and non-residential services. The team also provides Direct Payment Support and monitors all Direct Payments and ensures compliance with Direct Payment legislation and guidance.
In addition to completing financial assessments, Paying for Care Advisors identify and assist in claiming unclaimed state benefits. We are looking for a self-motivated and well organised individual with experience of working with vulnerable adults. The successful applicant will be a resilient team member with excellent interpersonal skills and the ability to communicate sensitive information appropriately.
The role is to undertake financial assessments of users of Adult Services to determine financial contributions towards services under East Riding charging policies and the Care Act. Financial assessments are primarily undertaken via the telephone, so good communication skills are essential. Home visits may also be required, so a flexible approach and ability to travel independently is also essential.
In addition to completing financial assessments, the role is to provide benefit checks, assist with claiming relevant state and allied benefits for users of Adult Services and to assist and represent service users with reconsiderations and appeals of both benefit and charging decisions. Paying for Care Advisors also support the Direct Payment team with concerns that have been raised as part of their audit function, so an understanding of Direct Payments would be desirable but full on the job training around this aspect of the role will be given.
This position will require the candidate to have a good knowledge of Adult Services including charging policies and an in-depth working knowledge of DWP benefits. You will also hold good interpersonal and communication skills, be adaptable and able to manage a varied and complex workload with a minimum of supervision. Effective time management will be essential as will a good level of computer skills.
For further information and an informal conversation about these posts, please contact Maggie Erdmann or Caroline Greenwood on 01482 396532 or via email at PFCLeadershipTeam@eastriding.gov.uk.
Paying for Care Advisor in Goole employer: East Riding of Yorkshire Council
Contact Detail:
East Riding of Yorkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Paying for Care Advisor in Goole
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the Paying for Care Advisor role. Highlight your experience with vulnerable adults and your communication skills.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to organisations you’re interested in, even if they’re not advertising. Show them your enthusiasm for the role and how you can contribute to their team.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed there, and it’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Paying for Care Advisor in Goole
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Paying for Care Advisor role. Highlight your experience with vulnerable adults and any relevant knowledge of welfare benefits, as this will show us you understand what we're looking for.
Show Off Your Communication Skills: Since the role involves a lot of communication, especially over the phone, let us see your strong interpersonal skills in action. Use clear and concise language in your application to demonstrate how you can convey sensitive information effectively.
Be Organised and Flexible: We love a self-motivated and well-organised individual! Share examples of how you've managed a varied workload in the past. Also, mention your flexibility and ability to travel independently, as these are key aspects of the job.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at East Riding of Yorkshire Council
✨Know Your Stuff
Make sure you brush up on your knowledge of Adult Services and DWP benefits. Familiarise yourself with the East Riding charging policies and be ready to discuss how they apply in real-life scenarios. This will show that you're not just interested in the role, but that you understand the complexities involved.
✨Practice Your Communication Skills
Since the role involves a lot of telephone communication, practice articulating sensitive information clearly and empathetically. You might want to role-play common scenarios with a friend or family member to get comfortable with discussing financial assessments and benefits.
✨Show Your Organisational Skills
Prepare examples from your past experience where you've successfully managed a varied workload. Think about how you prioritised tasks and maintained effective time management. Being able to demonstrate this will highlight your ability to handle the demands of the role.
✨Be Ready for Flexibility
Since home visits may be required, be prepared to discuss your approach to travel and flexibility in your work schedule. Share any relevant experiences where you've adapted to changing circumstances, as this will show that you're a resilient team player.
