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- Tasks: Protect consumers and ensure fair trading across East Riding of Yorkshire.
- Company: Join the Public Protection Group at East Riding of Yorkshire Council.
- Benefits: Flexible working, training opportunities, and a supportive team environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in regulatory services or relevant qualifications in law or Environmental Health.
- Other info: Opportunity for apprenticeship and career growth in a dynamic role.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a self-motivated and enthusiastic individual to join our busy Trading Standards Service as a full-time Enforcement Officer, supporting our work to protect consumers and ensure a fair, safe and legal trading environment across the East Riding of Yorkshire.
As a Trading Standards Enforcement Officer, you will play a key role within the Fair Trading and Business Intelligence Team. The role covers a wide range of functions, including:
- Promoting fair trading
- Tackling doorstep crime and scams
- Enforcing age-restricted sales legislation
- Addressing illicit tobacco and vape activity
- Responding to consumer complaints
Who We Are Looking For
Ideally, you will have previous Trading Standards experience and be fully or part qualified. However, we also welcome applicants with regulatory enforcement experience and a relevant Level 6 (or above) qualification in law, Environmental Health, or another related field. For the right candidate, we may also consider an apprenticeship route and provide the required training and development to become fully qualified. This would require a firm commitment to completing the apprenticeship programme, which is delivered predominantly through online learning.
About the Role
- Work across Trading Standards and wider regulatory services within the Public Protection Group.
- Provide a customer-focused, risk-based service to businesses and residents.
- Investigate complaints, assess risk, manage evidence, and take proportionate enforcement action.
- Provide advice and guidance to businesses and traders.
- Assist and lead on trading standards initiatives to tackle priority areas.
- Adapt quickly to varied situations, understanding risks, legal implications, and appropriate responses.
- Collaborate with partners and other enforcement agencies.
- Occasional evening or weekend work may be required (time off in lieu provided).
What You Will Need
- Experience of working in a front line regulatory service.
- Effective communication, investigative and report writing skills.
- PACE interview or investigative training would be an advantage.
- Ability to work independently and as part of a team.
- Calm, positive can-do attitude with professionalism and sound judgement.
- Ability to organise, prioritise and meet deadlines.
- Access to a car for business use and willingness to travel across the East Riding.
- Willingness to work outdoors when required.
Working Arrangements
We support flexible and blended working. The team meets in Hull on agreed office days, with home working and site visits forming part of the weekly routine. Occasional evening and weekend working may be required.
Trading Standards Enforcement Officer in Dunswell employer: East Riding of Yorkshire Council
Contact Detail:
East Riding of Yorkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trading Standards Enforcement Officer in Dunswell
✨Tip Number 1
Network like a pro! Reach out to folks in the Trading Standards field on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of consumer rights and trading regulations. We suggest doing mock interviews with friends or family to get comfortable talking about your experience and how it relates to the role.
✨Tip Number 3
Show off your skills! If you have any relevant experience or projects, bring them up during interviews. We want to see how you’ve tackled challenges in the past and how you can apply that to the Trading Standards role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Trading Standards Enforcement Officer in Dunswell
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in trading standards or regulatory enforcement. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Your Skills: Emphasise your effective communication, investigative, and report writing skills in your application. We’re looking for someone who can handle complaints and provide guidance, so give us examples of how you’ve done this in the past.
Be Professional and Personable: While we appreciate a friendly tone, remember to maintain professionalism in your written application. A calm, positive attitude shines through your words, so let that personality come across while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at East Riding of Yorkshire Council
✨Know Your Trading Standards
Make sure you brush up on your knowledge of trading standards regulations and recent changes in legislation. Being able to discuss specific laws and how they apply to consumer protection will show that you're serious about the role.
✨Showcase Your Investigative Skills
Prepare examples from your past experiences where you've successfully investigated complaints or enforced regulations. Highlight your ability to assess risk and manage evidence, as these are key skills for a Trading Standards Enforcement Officer.
✨Demonstrate Effective Communication
Since you'll be providing advice to businesses and residents, practice articulating your thoughts clearly and confidently. Think about how you can explain complex regulations in simple terms, as this will be crucial in your role.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Prepare by thinking through how you would handle various situations, such as tackling doorstep crime or responding to consumer complaints. This will help you demonstrate your problem-solving skills and calm attitude.