At a Glance
- Tasks: Support the school community with varied administrative duties and first-aid responsibilities.
- Company: Headlands School, a supportive and collaborative environment focused on staff wellbeing.
- Benefits: Competitive salary, CPD opportunities, free gym access, and staff counselling services.
- Other info: Opportunities for personal growth and a commitment to safeguarding children.
- Why this job: Experience a dynamic role where no two days are the same and make a real difference.
- Qualifications: Experience in a busy office, strong communication skills, and a team player attitude.
The predicted salary is between 30000 - 35892 £ per year.
Salary & Position: £4,644 - £4,719 per year (Grade 4A term time pro rata). Part time (7.5 hours per week).
Location: Headlands School, Sewerby Road, Bridlington, YO16 6UR.
Overview: If you want to work in a role where no two days are the same, this is the job for you! Duties will be varied but will involve working with all members of the school community in differing capacities.
Responsibilities:
- Working across a range of software packages and dealing with all aspects of administrative support.
- The successful candidate will contribute to the Student Services Team, including first-aid duties.
A First Aid Certificate would be advantageous but is not essential as training will be provided.
Qualifications: You should have recent experience working in a very busy office environment, be a true team player with excellent communication and organisational skills, and possess up-to-date knowledge of lean administrative procedures, systems and relevant software. You will be supported to work on your own initiative, offering solutions to meet the demanding requirements of the role.
Benefits:
- A chance to develop with superb quality CPD opportunities.
- Access to a free onsite Gym.
- A supportive and collaborative team working environment, where staff wellbeing remains a top priority.
- Access to a free staff Counselling Service.
- Cycle to Work Scheme.
- Local Authority Rewards Scheme.
General Information: This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. These appointments will be subject to an Enhanced DBS check.
Support Services Assistant in Bridlington employer: East Riding of Yorkshire Council
At Headlands School, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment where staff wellbeing is paramount. With opportunities for professional development through quality CPD, access to a free onsite gym, and a dedicated counselling service, our team members are empowered to thrive both personally and professionally. Join us in making a meaningful impact within the school community while enjoying the unique advantages of working in a vibrant educational setting in Bridlington.
Contact Details:
East Riding of Yorkshire Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Services Assistant in Bridlington
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like East Riding of Yorkshire Council and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at East Riding of Yorkshire Council and let us see your personality shine through!
We think you need these skills to ace Support Services Assistant in Bridlington
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and East Riding of Yorkshire Council.
Get Familiar with Our Brand:Before applying, take some time to learn about East Riding of Yorkshire Council and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at East Riding of Yorkshire Council
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress East Riding of Yorkshire Council.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which East Riding of Yorkshire Council will surely appreciate.
