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- Tasks: Lead daily library operations and create a vibrant community space.
- Company: Join North Bridlington Library and be part of an innovative team.
- Benefits: Gain leadership experience, develop customer service skills, and engage with the community.
- Why this job: Shape the future of the library and make a real difference in people's lives.
- Qualifications: Organised leader with a passion for customer service and community engagement.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Join us as a Library Supervisor and shape the future of North Bridlington Library! We’re looking for an energetic, customer-focused leader to take charge of the day-to-day operations in our newly refurbished library. Working hand-in-hand with the librarian, you’ll help deliver a modern, flexible service that meets the needs of a vibrant and diverse community. In this exciting role, you’ll combine team leadership, outstanding customer service, digital support, and community engagement to keep the library buzzing with activity.
From supervising staff and managing resources to championing our services both in-person and online, you’ll play a key part in making the library a welcoming, innovative space for everyone.
Key Responsibilities:- Lead daily library operations, ensuring services meet policies, procedures, and quality standards.
- Act as on-site lead, driving engagement and promoting all facilities, including the sensory room, wellbeing zone, digital hub, and study booths.
- Supervise and develop staff, monitor performance, and manage records, including cash handling.
- Deliver exceptional customer service as the first point of contact and provide accurate, timely information.
- Manage enquiries, enabling access to library and external resources, and signpost to wider support services.
- Collaborate with colleagues, community groups, and partners to deliver a joined-up service and enhance engagement.
- Provide ICT support, guiding customers on digital resources and escalating technical issues as needed.
- Maintain health, safety, and security standards, including building access and reporting facilities issues.
You will need to be an organised, proactive leader with a passion for delivering outstanding customer experiences. Be confident in supervising teams and engaging with a diverse range of customers, have the ability to thrive in creating a welcoming, inclusive space that champions modern library services. Have a keen interest in digital inclusion, wellbeing, and community development.
Library Supervisor in Bridlington employer: East Riding of Yorkshire Council
Contact Detail:
East Riding of Yorkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Supervisor in Bridlington
✨Tip Number 1
Get to know the library's community! Before your interview, spend some time in the library and chat with staff and visitors. This will give you insights into what makes the library tick and help you connect with the team during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've successfully led a team or managed a project. Be ready to share these stories in your interview to demonstrate how you can drive engagement and create a buzzing atmosphere in the library.
✨Tip Number 3
Brush up on your digital skills! Since the role involves providing ICT support, make sure you're familiar with the latest digital resources and tools. Highlight any experience you have in this area during your interview to show you're ready to champion modern library services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our library team and shaping the future of North Bridlington Library.
We think you need these skills to ace Library Supervisor in Bridlington
Some tips for your application 🫡
Show Your Passion for Libraries: When writing your application, let your love for libraries shine through! Share any experiences you've had that demonstrate your commitment to creating welcoming spaces and engaging with the community.
Highlight Your Leadership Skills: As a Library Supervisor, you'll be leading a team. Make sure to showcase your leadership experience in your application. Talk about how you've motivated teams or improved services in previous roles.
Be Customer-Focused: Remember, this role is all about outstanding customer service. Use your application to illustrate how you've gone above and beyond for customers in the past, and how you plan to do the same at North Bridlington Library.
Apply Through Our Website: We want to make it easy for you to apply! Head over to our website to submit your application. It’s straightforward, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at East Riding of Yorkshire Council
✨Know Your Library Inside Out
Before the interview, make sure you’re familiar with the library’s services, especially the sensory room and digital hub. Understanding how these facilities benefit the community will show your passion for the role and help you discuss how you can enhance engagement.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or improved customer service. This will demonstrate your ability to supervise and develop a team effectively.
✨Emphasise Customer Service Experience
As the first point of contact, exceptional customer service is key. Be ready to share stories that highlight your experience in providing outstanding service, especially in diverse environments. This will illustrate your commitment to creating a welcoming space.
✨Discuss Digital Inclusion Passion
Since the role involves ICT support and promoting digital resources, express your interest in digital inclusion. Share any relevant experiences or ideas on how to engage customers with technology, showing that you’re proactive about modern library services.
