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- Tasks: Lead a vibrant leisure centre, enhancing customer experiences and driving community engagement.
- Company: Dynamic leisure organisation focused on health and wellbeing.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Why this job: Make a real difference in your community while inspiring a diverse team.
- Qualifications: Proven leadership in customer-focused environments and strong communication skills.
- Other info: Join us in creating memorable experiences for thousands every week!
The predicted salary is between 36000 - 60000 £ per year.
Make waves with your leadership on the Yorkshire coast. We’re looking for an energising, customer focused General Manager to lead East Riding Leisure Bridlington, driving outstanding customer and visitor experiences, commercial performance, and community impact. You’ll be the visible heartbeat of the centre: inspiring a large, multidisciplinary team, elevating standards every day, and championing health and wellbeing for residents and visitors alike.
Why this role matters: From early‑morning swimmers to family fun and active agers, our centre welcomes thousands of people each week. As General Manager, you’ll turn strategy into results, growing memberships, maximising programme utilisation, and ensuring every visit feels safe, seamless, and memorable.
What you’ll lead and deliver:
- Operational excellence: world-class cleanliness, safety, and safeguarding; watertight compliance across Health and Safety, audit, and industry standards.
- Team leadership: recruit, coach and develop a high-performing team with a culture of recognition, accountability, and care.
- Customer focus: deliver a consistently brilliant experience across reception, fitness, aquatics, groups, and events, measured by feedback, NPS, and retention.
- Commercial growth: own the budget; drive membership and lessons, optimise timetables and pricing, and turn insight into action.
- Partnerships and communities: work with schools, clubs, NHS/public health, and local partners to broaden participation and reduce health inequalities.
- Continuous improvement: data‑led decisions with a bias for action, so every month is better than the last.
About you:
- Proven leadership experience in a leisure or comparable customer‑centric environment.
- A confident people manager who builds trust, lifts performance, and communicates with clarity.
- Commercially astute with budget ownership and a track record of hitting growth and service KPIs targets.
- Safety‑first mindset and a safeguarding champion.
- Comfortable with data, digital tools, and modern membership platforms.
- Passionate about inclusion and making activity accessible for everyone.
General Manager in Bridlington employer: East Riding of Yorkshire Council
Contact Detail:
East Riding of Yorkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Bridlington
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at East Riding Leisure Bridlington. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with potential employers, make sure to express your enthusiasm for creating outstanding customer experiences and community impact. Share your ideas on how you can elevate standards and drive commercial growth.
✨Tip Number 3
Prepare for interviews by researching the centre’s current programmes and community partnerships. Bring fresh ideas to the table that align with their goals. This shows you’re not just interested in the job, but you’re ready to hit the ground running and make a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s make waves together on the Yorkshire coast!
We think you need these skills to ace General Manager in Bridlington
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, let us see your unique leadership style shine through. Share examples of how you've inspired teams in the past and how you plan to elevate standards at East Riding Leisure Bridlington.
Highlight Customer Focus: Make sure to emphasise your commitment to delivering outstanding customer experiences. We want to know how you've gone above and beyond for customers in previous roles, so don’t hold back on those success stories!
Be Data-Driven: Since we’re all about continuous improvement, include any experience you have with data-led decision-making. Show us how you've used insights to drive growth and enhance service delivery in your previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at East Riding of Yorkshire Council
✨Know Your Centre Inside Out
Before the interview, make sure you’re familiar with East Riding Leisure Bridlington. Research its services, community impact, and any recent news. This will show your genuine interest and help you discuss how you can enhance customer experiences.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Highlight your approach to coaching and developing staff, as well as how you foster a culture of recognition and accountability. Be ready to discuss specific outcomes from your leadership.
✨Demonstrate Commercial Acumen
Be prepared to talk about your experience with budget management and driving commercial growth. Share specific strategies you've implemented to increase memberships or optimise pricing, and how you’ve used data to inform your decisions.
✨Emphasise Community Engagement
Discuss your experience working with local partners and community organisations. Highlight any initiatives you've led that broaden participation or address health inequalities, showing your commitment to making activities accessible for everyone.
