At a Glance
- Tasks: Lead a team handling parking appeals and ensure smooth operations.
- Company: Join a dynamic council team focused on community services.
- Benefits: Gain valuable experience, training opportunities, and a supportive work environment.
- Other info: Full driving licence required or commitment to obtain one within six months.
- Why this job: Make a difference in your community while developing leadership skills.
- Qualifications: Experience in supervision is a plus; must be adaptable and willing to learn.
The predicted salary is between 30000 - 40000 £ per year.
The Parking Operations Team are looking for an engaging individual to join the Notice and Appeals Team as Team Leader. The post is office based, although there will be a need to visit parking locations throughout the East Riding, therefore a full driving licence and willingness to drive council vehicles is essential. Applicants who do not currently hold a full driving licence but can commit to obtaining one within six months from the start of the post and/or within the probationary period will be considered.
Key Responsibilities
- Oversee the work of Notice and Appeals Officers who respond to written appeals against Parking Penalty Charge Notices (PCNs).
- Respond to appeals when required, investigating the circumstances of the case, the relevant legislation, and making a decision.
- Respond to appellants in writing in a clear and professional manner.
- Prepare PCN case files to defend the council at the Traffic Penalty Tribunal.
- Liaise with the Traffic Enforcement Centre and Enforcement Agents to recover outstanding PCN debts.
- Assist other members of the Parking Operations Team on a variety of tasks, such as dealing with customer enquiries, administrative work, producing statistics, coordinating parking suspensions and dispensations, and carrying out car park inspections.
- Obtain required qualifications – Notice Processing and Highway Inspections – which will be arranged by the council.
Qualifications & Requirements
- Experience in staff supervision is beneficial but not essential.
- Flexible and positive approach to motivate staff and work with system changes.
- Proficiency in word processing and spreadsheet packages (e.g., Word and Excel).
- Ability to learn new ways of working and willingness to undertake service‑specific training as necessary.
- Full driving licence or commitment to obtain one within six months of starting the post.
If you meet the criteria and are highly motivated and relish a challenge, we look forward to receiving your application.
Team Leader Notice in Beverley employer: East Riding of Yorkshire Council
Join our dynamic Parking Operations Team as a Team Leader in the East Riding, where you will play a pivotal role in overseeing the Notice and Appeals process. We pride ourselves on fostering a supportive work culture that encourages professional growth through training opportunities, including obtaining essential qualifications. With a commitment to employee development and a focus on teamwork, we offer a rewarding environment for those looking to make a meaningful impact in local governance.
Contact Details:
East Riding of Yorkshire Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader Notice in Beverley
✨Tip Number 1
Network like a pro! Reach out to your connections in the parking operations field or related areas. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the council's parking policies and recent changes. Show us you’re not just another candidate; demonstrate your knowledge and passion for the role!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to staff supervision and handling appeals. We want to see how you’d motivate your team and tackle challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Team Leader Notice in Beverley
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see how excited you are about joining our Notice and Appeals Team. A bit of personality can go a long way in making your application stand out.
Be Clear and Professional:Since you'll be responding to appeals in writing, it's crucial to demonstrate your ability to communicate clearly and professionally. Use straightforward language and structure your application well, just like you would when dealing with appellants.
Highlight Relevant Experience:Even if you don't have direct experience in parking operations, think about any transferable skills or experiences that relate to the responsibilities of the role. We love seeing how your background can contribute to our team!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is always a bonus!
How to prepare for a job interview at East Riding of Yorkshire Council
✨Know Your Stuff
Make sure you understand the role of a Team Leader in the Notice and Appeals Team. Familiarise yourself with the responsibilities, especially around handling appeals and liaising with enforcement agents. Brush up on relevant legislation related to Parking Penalty Charge Notices (PCNs) so you can speak confidently about it.
✨Showcase Your Leadership Skills
Even if you don’t have direct experience in staff supervision, think of examples where you've motivated or guided others. Be ready to discuss how you would approach leading a team, especially during system changes or when dealing with customer enquiries.
✨Be Professional in Communication
Since you'll be responding to appellants in writing, practice articulating your thoughts clearly and professionally. You might even want to prepare a few sample responses to common appeal scenarios to demonstrate your communication skills during the interview.
✨Demonstrate Flexibility and Willingness to Learn
The job requires a flexible approach and a readiness to learn new ways of working. Share examples from your past where you've adapted to change or taken on new training. This will show that you're not just capable but also eager to grow within the role.
