At a Glance
- Tasks: Lead investigations and resolve complaints to improve children's social care services.
- Company: East Riding of Yorkshire Council, dedicated to enhancing outcomes for children and families.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Join a supportive team focused on service improvement and making a lasting impact.
- Why this job: Be a key player in driving positive change for children and families in your community.
- Qualifications: Qualified social worker with substantial experience and strong judgement skills.
The predicted salary is between 40000 - 50000 £ per year.
East Riding of Yorkshire Council is seeking a motivated senior customer relations officer to join the children's social care team. This role is crucial for leading the investigation and resolution of complaints, ensuring a positive impact on service improvement for children and families.
The successful candidate will be a qualified social worker with substantial experience, showcasing strong judgement and a commitment to enhancing outcomes through effective complaint management. This opportunity allows for valuable contributions to positive change in the service.
Senior Child Care Complaints & Service Improvement Lead in Beverley employer: East Riding of Yorkshire Council
East Riding of Yorkshire Council is an excellent employer, offering a supportive work culture that prioritises the well-being and professional development of its staff. With a strong focus on service improvement and meaningful contributions to children's social care, employees benefit from ongoing training opportunities and a collaborative environment that fosters growth and innovation. Working in this role not only allows for impactful change but also provides a sense of fulfilment in making a difference in the lives of children and families within the community.
Contact Details:
East Riding of Yorkshire Council Recruitment Team
