At a Glance
- Tasks: Handle appeals against parking fines and investigate cases with a professional touch.
- Company: Join a supportive council team dedicated to fair parking operations.
- Benefits: Full training, career qualifications, and a chance to make a difference in your community.
- Other info: Flexible work environment with opportunities for personal growth and development.
- Why this job: Perfect for those who love problem-solving and want to contribute positively to local governance.
- Qualifications: Experience with Word and Excel; must have a full driving licence.
The predicted salary is between 24000 - 28000 £ per year.
The Parking Operations Team are looking for an engaging individual to join the Notice and Appeals Team. The post is office based, although there will be a need to visit parking locations throughout the East Riding, therefore a full driving licence and willingness to drive council vehicles is essential.
The postholder will primarily be responding to written appeals against Penalty Charge Notices, which includes investigating the circumstances of the case and the relevant legislation before making a decision. The postholder will be required to respond to appellants in writing, in a clear and professional manner.
Full training will be provided by the Team Leader Notice & Appeals, and the postholder will be required to gain a qualification in Notice Processing, which the council will arrange. The postholder will also be required to assist other members of the Parking Operations Team for a variety of tasks when required, such as:
- Administrative work
- Producing statistics
- Coordinating parking suspensions and dispensations
- Carrying out car park inspections
The postholder will be required to gain a qualification to assist in car park inspections, which the council will also arrange. The postholder must have a flexible and positive approach, to work with changes to systems as necessary.
You should have experience in word processing and spreadsheet packages such as Word and Excel. You should have the ability to learn and accommodate new ways of working and must be willing to undertake service specific training as necessary.
If you meet the criteria and are highly motivated and relish a challenge, we look forward to receiving your application. Some travel across East Riding of Yorkshire may be required, applicants must be able to transport themselves.
Notice and Appeals Officer in Beverley employer: East Riding of Yorkshire Council
Join our Parking Operations Team as a Notice and Appeals Officer, where you will be part of a supportive work culture that values professional development and employee growth. With comprehensive training provided and opportunities to gain qualifications in Notice Processing and car park inspections, you will thrive in a role that offers meaningful engagement with the community across the beautiful East Riding of Yorkshire. Our commitment to flexibility and a positive approach ensures that you will be well-equipped to adapt to new challenges while enjoying the benefits of working in a dynamic and collaborative environment.
Contact Details:
East Riding of Yorkshire Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Notice and Appeals Officer in Beverley
✨Tip Number 1
Get to know the Parking Operations Team! Research their values and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills. Since you'll be responding to appeals in writing, it’s crucial to convey your thoughts clearly and professionally. Try drafting responses to hypothetical scenarios to sharpen your skills.
✨Tip Number 3
Network with current employees if you can. They can provide insider tips about the team culture and what the hiring managers are really looking for. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Notice and Appeals Officer in Beverley
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about joining our Notice and Appeals Team. A little enthusiasm can go a long way in making your application stand out.
Be Clear and Professional:Since you'll be responding to appeals in writing, it's crucial to demonstrate your ability to communicate clearly and professionally in your application. Use straightforward language and structure your thoughts logically to show us you can handle the written aspect of the job.
Highlight Relevant Experience:Make sure to mention any previous experience you have with word processing and spreadsheets, as well as any roles that required similar skills. We’re looking for candidates who can hit the ground running, so showcasing your relevant experience will help us see you as a great fit!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at East Riding of Yorkshire Council
✨Know Your Legislation
Familiarise yourself with the relevant legislation surrounding Penalty Charge Notices. Understanding the legal framework will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Showcase Your Communication Skills
Since you'll be responding to written appeals, practice articulating your thoughts clearly and professionally. Consider preparing a few examples of how you've effectively communicated in previous roles, especially in writing.
✨Demonstrate Flexibility
The job requires a flexible approach to changing systems and tasks. Be ready to discuss times when you've adapted to new processes or taken on varied responsibilities, showcasing your ability to thrive in a dynamic environment.
✨Highlight Your Technical Skills
Make sure to mention your experience with Word and Excel during the interview. You could even prepare a brief example of how you've used these tools in past roles to manage data or produce reports, as this will show you're ready for the administrative aspects of the job.
