IT Helpdesk & Desktop Support Officer in Beverley

IT Helpdesk & Desktop Support Officer in Beverley

Beverley Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
East Riding of Yorkshire Council

At a Glance

  • Tasks: Provide frontline ICT support and manage customer queries in a collaborative team.
  • Company: East Riding Of Yorkshire Council, dedicated to excellent customer service.
  • Benefits: Gain valuable experience while contributing to a positive IT service environment.
  • Other info: Opportunity for personal growth and development in a dynamic work setting.
  • Why this job: Join a supportive team and make a difference in users' IT experiences.
  • Qualifications: Enthusiasm for ICT and ability to handle customer queries effectively.

The predicted salary is between 25000 - 30000 Β£ per year.

East Riding Of Yorkshire Council is seeking an enthusiastic ICT Officer Level 1 to join the ICT Infrastructure & Customer Support Desktop Services Team in Beverley. You will deliver frontline ICT support, handle customer queries, and work as part of a collaborative team while managing your own workload.

The role focuses on providing first- and second-line support, delivering services in line with corporate policies, and contributing to a positive IT service experience for users.

IT Helpdesk & Desktop Support Officer in Beverley employer: East Riding of Yorkshire Council

Nafferton Primary School is an excellent employer that values its staff and fosters a supportive work culture. With flexible hours during term time, employees can enjoy a balanced work-life while contributing to a safe and welcoming environment for students. The school offers opportunities for professional development and training, ensuring that all staff members can grow in their roles and take pride in their contributions to the community.

East Riding of Yorkshire Council

Contact Details:

East Riding of Yorkshire Council Recruitment Team

We think you need these skills to ace IT Helpdesk & Desktop Support Officer in Beverley

Frontline ICT Support
Customer Service Skills
Team Collaboration
Workload Management
First-Line Support
Second-Line Support
Knowledge of Corporate Policies