At a Glance
- Tasks: Monitor Direct Payment accounts and ensure funds are used correctly for personalised care.
- Company: Join a supportive council team dedicated to improving community care services.
- Benefits: Competitive salary, job security, and opportunities for professional growth.
- Other info: Dynamic role with a focus on problem-solving and teamwork.
- Why this job: Make a real difference in people's lives while safeguarding public funds.
- Qualifications: Experience in financial monitoring or audit, preferably in Adult Social Care.
The predicted salary is between 30000 - 40000 £ per year.
Users of Adult Social Care services can receive a Direct Payment to meet their eligible care needs as an alternative to Council-arranged services. These payments promote independence, choice and control, but require proportionate monitoring to ensure public funds are used appropriately and in line with agreed care and support plans.
We are seeking to appoint a Direct Payment Monitoring Officer to join the Direct Payment Support Team. This is a key role in safeguarding public funding, supporting compliance with Direct Payment regulations, and ensuring the effective delivery of personalised care. The service has clear ambitions to grow and strengthen its capacity, enabling improved support to residents and accelerating the recovery of public funds to support the council in managing ongoing financial pressures.
About the role
You will be responsible for the monitoring and audit of Direct Payment accounts, identifying risks, and taking appropriate action to ensure funds are being used as intended. This includes:
- Reviewing and reconciling Direct Payment accounts.
- Liaising with social workers, finance colleagues and customers to resolve issues.
- Referring and escalating complex or high-risk cases as required.
- Identifying and investigating concerns such as:
- non-payment of client contributions
- overspend or underspend
- misappropriation of funds
- non-compliance with account requirements
- non-payment of Personal Assistant wages
- Supporting the recovery of unspent or inappropriately used funds.
The role involves managing a varied caseload and prioritising work to ensure monitoring activity is completed in a timely and proportionate way.
About you
We are looking for a self-motivated, organised and resilient individual with:
- Strong attention to detail and the ability to analyse financial information.
- Good problem-solving skills and sound judgement.
- Excellent communication and interpersonal skills.
- The ability to manage a complex and demanding workload with minimal supervision.
- Good IT skills and experience of working with systems and data.
Experience of audit, financial monitoring or account reconciliation is essential, with a strong preference for experience within Adult Social Care, including Direct Payments, and a working knowledge of the Care Act. This post is subject to an enhanced DBS clearance check.
Direct Payment Monitoring Officer in Beverley employer: East Riding of Yorkshire Council
Join a dedicated team at the heart of Beverley, where your role as a Direct Payment Monitoring Officer will not only safeguard public funds but also empower individuals to lead independent lives. Our supportive work culture prioritises employee growth and development, offering opportunities for training and advancement within the council. With a commitment to community service and a focus on compliance, we provide a meaningful and rewarding environment for those looking to make a difference.
Contact Details:
East Riding of Yorkshire Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Direct Payment Monitoring Officer in Beverley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the council and its values. Understand their approach to Direct Payments and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your problem-solving skills and attention to detail, which are key for the Direct Payment Monitoring Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to contribute to the council’s mission.
We think you need these skills to ace Direct Payment Monitoring Officer in Beverley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Direct Payment Monitoring Officer role. We want to see how you can contribute to safeguarding public funding and supporting compliance with Direct Payment regulations.
Showcase Your Attention to Detail:Since this role involves monitoring and auditing Direct Payment accounts, it's crucial to demonstrate your strong attention to detail. Use specific examples from your past experiences where you've successfully analysed financial information or resolved complex issues.
Communicate Clearly:Excellent communication is key in this role, so make sure your written application is clear and concise. We want to see how you can effectively liaise with social workers, finance colleagues, and customers, so don’t shy away from showcasing your interpersonal skills.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and allows you to keep track of your application status easily.
How to prepare for a job interview at East Riding of Yorkshire Council
✨Know Your Stuff
Make sure you understand the ins and outs of Direct Payments and the role of a Monitoring Officer. Brush up on relevant regulations and the Care Act, as well as any recent changes in policies. This will show that you're not just interested in the job, but that you’re genuinely knowledgeable about the field.
✨Showcase Your Skills
Prepare to discuss your experience with financial monitoring, auditing, or account reconciliation. Have specific examples ready that demonstrate your attention to detail and problem-solving skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Communicate Clearly
Since this role involves liaising with various stakeholders, practice your communication skills. Be ready to explain complex issues in simple terms and demonstrate your interpersonal skills. Think about how you would handle difficult conversations or resolve conflicts, as these scenarios may come up during the interview.
✨Prioritise and Manage Your Time
The job requires managing a varied caseload, so be prepared to discuss how you prioritise tasks and manage your time effectively. Share examples of how you've handled multiple responsibilities in the past, and be ready to talk about tools or methods you use to stay organised.
