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For Companies At a Glance
- Tasks: Provide top-notch administrative support and handle customer enquiries with a smile.
- Company: Join a local government authority dedicated to serving the community.
- Benefits: Enjoy job security, competitive pay, and a supportive work environment.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Proficient in Microsoft Office and great at customer service.
- Other info: A fulfilling role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority in Scotland is seeking an individual to join their business support team as an administrative support member. The successful candidate will provide efficient and effective support, handle general enquiries, and ensure excellent customer service.
Required skills include proficiency in ICT systems, particularly Microsoft Office. The role involves adherence to regulations concerning work with children and proof of right to work in the UK is mandatory.
Administrative & Customer Support Specialist in Newton Mearns employer: EAST RENFREWSHIRE COUNCIL
Contact Detail:
EAST RENFREWSHIRE COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative & Customer Support Specialist in Newton Mearns
✨Tip Number 1
Make sure you know the ins and outs of the role. Research the local government authority and understand their values and mission. This will help us tailor our conversations during interviews and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role involves handling general enquiries, we should prepare for common scenarios we might face. Role-playing with a friend can help us feel more confident when it comes to showcasing our communication skills.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the work culture and expectations. This could give us an edge in understanding what they’re really looking for in a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications easily and stay updated on any new opportunities that pop up.
We think you need these skills to ace Administrative & Customer Support Specialist in Newton Mearns
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administrative support and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your proficiency in ICT systems, especially Microsoft Office.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've provided excellent customer service and handled enquiries in the past.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at EAST RENFREWSHIRE COUNCIL
✨Know Your Stuff
Make sure you brush up on your knowledge of Microsoft Office and any other ICT systems mentioned in the job description. Being able to demonstrate your proficiency during the interview will show that you're ready to hit the ground running.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you handled enquiries effectively or resolved issues, as this will highlight your suitability for the role.
✨Understand the Regulations
Since the role involves working with children, it's crucial to familiarise yourself with the relevant regulations. Be ready to discuss how you would ensure compliance and maintain a safe environment for all.
✨Proof of Right to Work
Have your documentation ready to prove your right to work in the UK. This shows that you're organised and serious about the position, which can make a great impression on the interviewers.
