At a Glance
- Tasks: Lead and oversee front door services, ensuring high-quality support for adults and older people.
- Company: Join a dynamic Health and Social Care Partnership focused on community wellbeing.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a supportive team dedicated to continuous improvement and community outcomes.
- Why this job: Make a real difference in people's lives while driving innovation in health and social care.
- Qualifications: Proven leadership experience in health and social care with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
We have an exciting opportunity for a Senior Manager (First Contact and Assessment) to join our Adult Services – Communities and Wellbeing team within the Health and Social Care Partnership. This is a key strategic leadership role, responsible for overseeing front door services, including initial contact, assessment, homecare alongside strategic leadership to the wider reablement and unscheduled care agenda ensuring the delivery of high-quality, person-centred services for adults and older people across East Renfrewshire.
As part of the senior management team, you will provide strong operational and professional leadership across multi-disciplinary teams, working in partnership with NHS colleagues, community planning partners and external providers. You will lead service planning and performance, drive continuous improvement, and ensure services are safe, effective and responsive to local need, while contributing to the delivery of the HSCP Strategic Plan and wider community outcomes.
We are looking for an experienced and motivated leader with a strong track record in service delivery, transformation and partnership working within health and social care. You will bring excellent leadership, communication and analytical skills, with the ability to manage complexity, drive innovation and support teams to deliver positive outcomes for our communities.
Hybrid employees are considered workplace based first, but they will have a level of flexibility to work from home up to 40% of their working week, if it is not to the detriment of their current tasks, team requirements or service needs.
This post is considered Regulated Work with Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. It is an offence therefore to apply if you are barred from working with protected adults. In addition to this, if you have lived or worked in any country outside the UK in the past 10 years, there may be a requirement for an overseas police check.
This post requires Scottish Social Services Council (SSSC) registration. You must currently have registration or eligibility to apply from commencement of employment (you must apply to register within the first 3 months of employment to ensure registration is complete within 6 months of starting in your role).
Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences. Further information can be found here: https://www.gov.uk/prove-right-to-work
Please note - East Renfrewshire Council does not provide Visa sponsorship.
References – during your application form completion you must provide details of a minimum of 2 referees, 1 of which should be your most recent or current employer. It is also a requirement that the referees are your previous/current managers and are not the details of work colleagues operating at the same level as you or personal referees. Please note only work email addresses for referees will be accepted. Please contact hrdirect@eastrenfrewshire.gov.uk with any questions.
Additional Information: Please click on the attachments below for full details of this post.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager (First Contact and Assessment) - ERN06453 in Giffnock
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at EAST RENFREWSHIRE COUNCIL.
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We think you need these skills to ace Senior Manager (First Contact and Assessment) - ERN06453 in Giffnock
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to EAST RENFREWSHIRE COUNCIL:Before hitting send, make sure to tailor your application specifically to EAST RENFREWSHIRE COUNCIL! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at EAST RENFREWSHIRE COUNCIL
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
