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- Tasks: Join our team to provide top-notch administrative support and handle customer enquiries.
- Company: Be part of Glenwood Family Centre, dedicated to supporting families and children in the community.
- Benefits: Enjoy a supportive work environment focused on your well-being and professional growth.
- Why this job: Make a real impact while gaining valuable experience in a rewarding role.
- Qualifications: Must be computer literate with experience in customer service and various ICT systems.
- Other info: This role involves working with children; background checks are required.
The predicted salary is between 24000 - 36000 £ per year.
You will be part of a business support team and provide efficient and effective administrative support. You should have experience of dealing with a variety of general enquiries and providing excellent customer service.
You must be computer literate and have experience of working with a variety of ICT systems and packages e.g. Microsoft Office.
This post is considered Regulated Work with Children, under the Protection of Vulnerable Groups (Scotland) Act 2007. It is an offence therefore to apply if you are barred from working with children. In addition to this, if you have lived or worked in any country outside the UK in the past 10 years, there may be a requirement for an overseas police check.
Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences.
Further information can be found here:
Please note East Renfrewshire Council does not provide Visa sponsorship.
As an employer, we are committed to promoting and protecting the physical and mental health of all our employees.
Additional Information: Please click on the attachments below for full details of this post.
Business Support Assistant - Glenwood Family Centre - ERN05643 employer: EAST RENFREWSHIRE COUNCIL
Contact Detail:
EAST RENFREWSHIRE COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant - Glenwood Family Centre - ERN05643
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the daily responsibilities will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Brush up on your customer service skills, as this role requires excellent interaction with various stakeholders. Consider examples from your past experiences that showcase your ability to handle enquiries effectively.
✨Tip Number 3
Make sure you're comfortable using Microsoft Office and any other ICT systems mentioned. If you have experience with similar software, be ready to discuss how you've used these tools to improve efficiency in previous roles.
✨Tip Number 4
Since this position involves working with children, be prepared to discuss your understanding of safeguarding practices. Familiarise yourself with the Protection of Vulnerable Groups (Scotland) Act 2007 to show your commitment to child safety.
We think you need these skills to ace Business Support Assistant - Glenwood Family Centre - ERN05643
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Business Support Assistant position. Highlight your relevant experience in administrative support and customer service.
Tailor Your CV: Customise your CV to reflect your skills in ICT systems, particularly Microsoft Office. Include specific examples of how you've successfully handled general enquiries and provided excellent customer service in previous roles.
Prepare Supporting Documents: Gather all necessary documents, including proof of your right to work in the UK. If applicable, prepare for an overseas police check by obtaining relevant documentation if you have lived or worked outside the UK in the last 10 years.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying and how your skills align with the role. Emphasise your commitment to working with children and your understanding of the importance of safeguarding.
How to prepare for a job interview at EAST RENFREWSHIRE COUNCIL
✨Showcase Your Customer Service Skills
Since the role involves providing excellent customer service, be prepared to share specific examples of how you've handled customer inquiries in the past. Highlight your ability to remain calm and professional under pressure.
✨Demonstrate Your ICT Proficiency
Make sure to mention your experience with various ICT systems and packages, especially Microsoft Office. You might be asked to demonstrate your skills, so consider brushing up on any relevant software before the interview.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Business Support Assistant at Glenwood Family Centre. This will help you tailor your answers to show that you understand what the job entails and how you can contribute effectively.
✨Prepare for Background Checks
Be ready to discuss your right to work in the UK and any overseas police checks if applicable. Having this information at hand will show that you are organised and serious about the position.
