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- Tasks: Join our team to provide essential administrative support and excellent customer service.
- Company: East Renfrewshire Council is dedicated to community growth and well-being.
- Benefits: Enjoy a part-time role with a focus on work-life balance and employee health.
- Why this job: Be part of a meaningful vision for the future, helping the community thrive.
- Qualifications: Must be computer literate and experienced in customer service; regulated work with children.
- Other info: This role requires proof of right to work in the UK; no visa sponsorship available.
The predicted salary is between 10871 - 11090 £ per year.
Salary: £10,871 – £11,090 per year
Contract Type: Permanent
Position Type: Part Time
Hours: 15 hours per week
Advert
You will be part of a business support team and provide efficient and effective administrative support. You should have experience of dealing with a variety of general enquires and providing excellent customer service.
You must be computer literate and have experience of working with a variety of ICT systems and packages e.g. Microsoft Office.
This post is considered Regulated Work with Children, under the Protection of Vulnerable Groups (Scotland) Act 2007. It is an offence therefore to apply if you are barred from working with children. In addition to this, if you have lived or worked in any country outside the UK in the past 10 years, there may be a requirement for an overseas police check.
East Renfrewshire Council has launched a new 15 year Community Planning Partnership vision called ‘A Place to Grow’. Please follow this link https://eastrenfrewshire.gov.uk/placetogrow to watch a video and read our full plan which sets out our shared hopes and aspirations between now and 2040 so that East Renfrewshire is a place where everyone can flourish, thrive and grow.
Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences. Further information can be found here: https://www.gov.uk/prove-right-to-work
Please note East Renfrewshire Council does not provide Visa sponsorship.
As an employer, we are committed to promoting and protecting the physical and mental health of all our employees.
Additional Information
Please click on the attachments below for full details of this post.
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Business Support Assistant - Glenwood Family Centre employer: EAST RENFREWSHIRE COUNCIL
Contact Detail:
EAST RENFREWSHIRE COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant - Glenwood Family Centre
✨Tip Number 1
Familiarise yourself with the specific administrative tasks that a Business Support Assistant typically handles. This could include managing enquiries, scheduling appointments, and maintaining records. Understanding these responsibilities will help you demonstrate your relevant experience during any discussions.
✨Tip Number 2
Brush up on your customer service skills, as this role requires excellent interaction with clients. Consider preparing examples of how you've successfully handled customer queries or resolved issues in the past to showcase your abilities.
✨Tip Number 3
Since the role involves working with children, ensure you understand the importance of safeguarding and the regulations surrounding it. Being knowledgeable about the Protection of Vulnerable Groups (Scotland) Act 2007 will show your commitment to child safety.
✨Tip Number 4
Take the time to research East Renfrewshire Council's 'A Place to Grow' initiative. Understanding their vision and values will not only prepare you for potential interview questions but also allow you to align your personal goals with theirs, making you a more attractive candidate.
We think you need these skills to ace Business Support Assistant - Glenwood Family Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Business Support Assistant position. Tailor your application to highlight relevant experience in administrative support and customer service.
Highlight Relevant Skills: Make sure to emphasise your computer literacy and experience with ICT systems, particularly Microsoft Office. Provide specific examples of how you've used these skills in previous roles.
Address the Requirements: Since this role involves working with children, ensure you mention any relevant experience or qualifications that demonstrate your suitability for regulated work. Be clear about your right to work in the UK and any overseas police checks if applicable.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also expresses your enthusiasm for the role and the vision of East Renfrewshire Council. Mention how you align with their goals and how you can contribute to 'A Place to Grow'.
How to prepare for a job interview at EAST RENFREWSHIRE COUNCIL
✨Know the Role
Make sure you understand the responsibilities of a Business Support Assistant. Familiarise yourself with the tasks involved, such as providing administrative support and handling customer enquiries. This will help you demonstrate your suitability for the role during the interview.
✨Showcase Your ICT Skills
Since the job requires proficiency in various ICT systems, be prepared to discuss your experience with Microsoft Office and any other relevant software. You might even want to mention specific projects where you successfully used these tools to enhance your work efficiency.
✨Emphasise Customer Service Experience
Highlight your previous experience in customer service roles. Be ready to share examples of how you've effectively dealt with enquiries and resolved issues, showcasing your ability to provide excellent support to clients.
✨Understand the Organisation's Vision
Familiarise yourself with East Renfrewshire Council's 'A Place to Grow' initiative. Understanding their long-term goals will allow you to align your answers with their vision, showing that you're not just interested in the job but also in contributing to their mission.
