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- Tasks: Support the Learning Disability team with admin tasks and customer interactions.
- Company: Join East Renfrewshire Council, dedicated to community growth and well-being.
- Benefits: Enjoy a supportive work environment focused on health and development.
- Why this job: Be part of a meaningful vision for community improvement and personal growth.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: This role requires a Level 1 Disclosure Check and proof of right to work in the UK.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a dedicated, dynamic individual to join our business support team. The role of Business Support Assistant will provide administrative/business support to the multi-disciplinary Learning Disability team within Barrhead Health & Care Centre. You may be asked to work across other HSCP buildings as required.
Your main duties will include:
- Answering telephone calls from the public and other professional agencies
- Welcoming visitors
- Raising and processing orders for equipment
- Processing referrals
- Monitoring of email inboxes
- Updating key information in the HSCP case recording system
- Typing correspondence
- Dealing with incoming and outgoing mail
- Scanning and photocopying
This post is subject to a Level 1 Disclosure Check.
Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences. Further information can be found here: https://www.gov.uk/prove-right-to-work
Please note East Renfrewshire Council does not provide Visa sponsorship.
As an employer, we are committed to promoting and protecting the physical and mental health of all our employees.
Business Support Assistant - ERN05749 employer: EAST RENFREWSHIRE COUNCIL
Contact Detail:
EAST RENFREWSHIRE COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant - ERN05749
✨Tip Number 1
Familiarise yourself with the specific duties of a Business Support Assistant. Understanding the key responsibilities, such as processing referrals and managing email inboxes, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Research the Learning Disability team and the services they provide. Being able to discuss their work and how you can contribute will show your genuine interest in the role and the organisation.
✨Tip Number 3
Practice your communication skills, especially over the phone. Since the role involves answering calls from the public and professionals, being articulate and friendly will be crucial in making a good impression.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and the Community Planning Partnership vision. This shows that you are proactive and interested in how you can fit into the bigger picture at East Renfrewshire Council.
We think you need these skills to ace Business Support Assistant - ERN05749
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Business Support Assistant position. Tailor your application to highlight relevant skills and experiences that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative skills, experience in customer service, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to support a team effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples from your past experiences that showcase your ability to handle tasks such as processing referrals, managing emails, and providing excellent customer service.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Business Support Assistant role.
How to prepare for a job interview at EAST RENFREWSHIRE COUNCIL
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Business Support Assistant. Familiarise yourself with tasks like answering calls, processing referrals, and managing email inboxes. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
Since the role involves interacting with the public and other professionals, be prepared to discuss your communication style. Share examples of how you've effectively handled phone calls or welcomed visitors in previous roles, highlighting your ability to remain calm and professional.
✨Demonstrate Organisational Skills
The position requires multitasking and managing various administrative duties. Be ready to talk about your organisational strategies, such as how you prioritise tasks or manage your time effectively. Providing specific examples will make your case stronger.
✨Research the Organisation's Vision
Familiarise yourself with East Renfrewshire Council's 'A Place to Grow' initiative. Understanding their long-term goals will allow you to align your answers with their vision, showing that you're not just interested in the job but also in contributing to their mission.
