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- Tasks: Join our team to provide top-notch administrative support and handle various enquiries.
- Company: East Renfrewshire Council is dedicated to creating a thriving community for all residents.
- Benefits: Enjoy a supportive work environment focused on employee well-being and growth.
- Why this job: Be part of a meaningful vision to help the community flourish by 2040.
- Qualifications: Must be computer literate with experience in customer service and ICT systems.
- Other info: This role involves working with children; background checks are required.
The predicted salary is between 24000 - 36000 £ per year.
You will be part of a business support team and provide efficient and effective administrative support. You should have experience of dealing with a variety of general enquiries and providing excellent customer service.
You must be computer literate and have experience of working with a variety of ICT systems and packages e.g. Microsoft Office.
Please note that this post is based in the offices within the Family Centres and is not a post which can be undertaken remotely.
This post is considered Regulated Work with Children, under the Protection of Vulnerable Groups (Scotland) Act 2007. It is an offence therefore to apply if you are barred from working with children. In addition to this, if you have lived or worked in any country outside the UK in the past 10 years, there may be a requirement for an overseas police check.
Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences.
Further information can be found here:
Please note East Renfrewshire Council does not provide Visa sponsorship.
As an employer, we are committed to promoting and protecting the physical and mental health of all our employees.
Additional Information: Please click on the attachments below for full details of this vacancy.
Business Support Assistant - ERN05595 employer: EAST RENFREWSHIRE COUNCIL
Contact Detail:
EAST RENFREWSHIRE COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant - ERN05595
✨Tip Number 1
Familiarise yourself with the specific ICT systems and packages mentioned in the job description, particularly Microsoft Office. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Research East Renfrewshire Council's Community Planning Partnership vision, ‘A Place to Grow’. Understanding their goals and values will help you align your answers in the interview and show that you're genuinely interested in contributing to their mission.
✨Tip Number 3
Prepare examples of your previous customer service experiences, especially those involving general enquiries. Be ready to discuss how you handled challenging situations and what you learned from them, as this will highlight your problem-solving skills.
✨Tip Number 4
Since this role involves working with children, be prepared to discuss your understanding of safeguarding practices. Familiarising yourself with the Protection of Vulnerable Groups (Scotland) Act 2007 will show your commitment to child safety and welfare.
We think you need these skills to ace Business Support Assistant - ERN05595
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Business Support Assistant position. Highlight your relevant experience in administrative support and customer service.
Tailor Your CV: Customise your CV to reflect your skills in ICT systems, particularly Microsoft Office. Include specific examples of how you've provided excellent customer service and handled general enquiries in previous roles.
Write a Compelling Cover Letter: Craft a cover letter that connects your experience to the values of East Renfrewshire Council and their vision for 'A Place to Grow'. Emphasise your commitment to supporting children and families, as well as your understanding of the importance of this role.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. Ensure all required documents are included and that you have provided proof of your right to work in the UK.
How to prepare for a job interview at EAST RENFREWSHIRE COUNCIL
✨Know Your Role
Familiarise yourself with the responsibilities of a Business Support Assistant. Understand the importance of providing administrative support and how it contributes to the overall efficiency of the team.
✨Showcase Customer Service Skills
Prepare examples of how you've dealt with general enquiries and provided excellent customer service in previous roles. This will demonstrate your ability to handle similar situations in this position.
✨Demonstrate ICT Proficiency
Be ready to discuss your experience with various ICT systems and packages, particularly Microsoft Office. You might be asked to perform tasks or answer questions related to these tools during the interview.
✨Understand the Organisation's Vision
Watch the video about East Renfrewshire Council's 'A Place to Grow' initiative. Being able to discuss this vision shows your interest in the organisation and how you can contribute to its goals.
