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- Tasks: Support the Benefits team in delivering essential services like Housing Benefit and Council Tax reduction.
- Company: Join a dedicated team within East Renfrewshire Council, committed to community support.
- Benefits: Enjoy hybrid working, competitive pay, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Knowledge of housing benefit legislation and experience in team supervision preferred.
- Other info: Flexible working arrangements with up to 60% remote work available.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity to join our Benefits team in a permanent role as a Benefit Officer. You will be a key member of the team, providing support to the team leader to deliver the operational tasks for Housing Benefit, Council Tax reduction, Discretionary Housing Payments and the Scottish Welfare Fund. You will also provide guidance and support to the team members and ensure the service is delivered to a high standard.
We need someone who has in-depth knowledge of current Housing Benefit legislation and Council Tax reduction regulations and up-to-date knowledge of National guidance and local policy around Discretionary Housing Payments. Experience of staff and team supervision would be an advantage.
Depending upon the needs of the service, staff in Hybrid roles will typically work from home for up to 40-60% of the time where the needs of the service can still be met. This post is subject to a Level 1 Disclosure Check.
For details of our employment policies and terms and conditions, please visit our Council Careers page. Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences. Further information can be found here: Please note - East Renfrewshire Council does not provide Visa sponsorship.
References – during your application form completion you must provide details of a minimum of 2 referees, 1 of which should be your most recent or current employer. It is also a requirement that the referees are your previous/current managers and are not the details of work colleagues operating at the same level as you or personal referees. Please note only work email addresses for referees will be accepted.
Benefits Officer employer: EAST RENFREWSHIRE COUNCIL
Contact Detail:
EAST RENFREWSHIRE COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the benefits sector and let them know you're on the hunt for a Benefits Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Housing Benefit legislation and Council Tax reduction regulations. We recommend creating a cheat sheet with key points to discuss, so you can impress the interviewers with your expertise.
✨Tip Number 3
Showcase your team supervision experience! If you've led a team before, be ready to share specific examples of how you supported your colleagues and improved service delivery. This will highlight your leadership skills and make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. Don’t forget to double-check your referees' details before submitting!
We think you need these skills to ace Benefits Officer
Some tips for your application 🫡
Know Your Stuff: Make sure you brush up on your knowledge of Housing Benefit legislation and Council Tax reduction regulations. We want to see that you’re clued up and ready to hit the ground running!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience and skills. Show us why you’re the perfect fit for our Benefits team.
References Matter: When filling out your application, remember to provide details of at least two referees who are your previous or current managers. We need to know you’ve got solid backing from your past roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at EAST RENFREWSHIRE COUNCIL
✨Know Your Legislation
Make sure you brush up on current Housing Benefit legislation and Council Tax reduction regulations. Being able to discuss these topics confidently will show that you’re not just familiar with the basics, but that you’re ready to hit the ground running.
✨Showcase Your Supervisory Skills
If you have experience in staff and team supervision, be prepared to share specific examples of how you've successfully led a team. Highlighting your leadership style and how you support team members can set you apart from other candidates.
✨Understand the Service Needs
Since this role involves hybrid working, think about how you can effectively manage your time between home and the office. Be ready to discuss how you would ensure that service delivery remains high-quality, regardless of where you're working.
✨Prepare Your References
Before the interview, make sure you have your referees lined up. Remember, they should be your previous or current managers, so it’s a good idea to give them a heads-up that they might be contacted. This shows professionalism and readiness on your part.
