Venue Duty Officer - ERN06217 in Barrhead

Venue Duty Officer - ERN06217 in Barrhead

Barrhead Full-Time 20000 - 25000 £ / year (est.) No home office possible
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EAST RENFREWSHIRE COUNCIL

At a Glance

  • Tasks: Ensure a fantastic venue experience while managing safety and cleanliness.
  • Company: Join a vibrant leisure team dedicated to customer satisfaction.
  • Benefits: Competitive pay, free facility access, generous pension, and overtime opportunities.
  • Why this job: Make a difference in your community while gaining valuable skills and experience.
  • Qualifications: Must have a National Pool Lifeguard Certificate; experience in leisure is a plus.
  • Other info: Flexible hours with evening and weekend shifts; in-house training provided.

The predicted salary is between 20000 - 25000 £ per year.

We require a highly motivated staff member to provide our customers with a great overall venue experience. We’re looking for candidates that are passionate about their customers and will play a vital role in the operational delivery of the front line service to the public.

As part of the leisure team you will be responsible for the day to day operations of the venues, ensure safety and behaviour of customers is controlled and provide trained assistance in the form of lifesaving skills when necessary. You would also be responsible for ensuring the safety and cleanliness of our facilities along with set up and dismantle equipment when required and general cleaning duties.

You must have a current National Pool Lifeguard Certificate, a Pool Plant certificate would be advantageous and have experience within the leisure industry. You must be able to demonstrate good communication skills, key knowledge of customer care and be able to work in a team environment. The ability to work evenings and weekends is required.

We are offering a very competitive rate of pay amongst many other benefits. These include public holiday leave, access to a generous pension scheme, free access to our facilities and opportunities for overtime. We also offer in house training to ensure you are comfortable and supported to perform to a very high standard in this role.

This post is considered Regulated Work with Children, under the Protection of Vulnerable Groups (Scotland) Act 2007. It is an offence therefore to apply if you are barred from working with children. In addition to this, if you have lived or worked in any country outside the UK in the past 10 years, there may be a requirement for an overseas police check.

Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences.

Please note - East Renfrewshire Culture Leisure & Trust does not provide Visa sponsorship.

References – during your application form completion you must provide details of a minimum of 2 referees, 1 of which should be your most recent or current employer. It is also a requirement that the referees are your previous/current managers and are not the details of work colleagues operating at the same level as you or personal referees. Please note only work email addresses for referees will be accepted.

Please contact hrdirect@eastrenfrewshire.gov.uk with any questions.

Additional Information: Please click on the attachments below for full details of this post.

Venue Duty Officer - ERN06217 in Barrhead employer: EAST RENFREWSHIRE COUNCIL

East Renfrewshire Culture Leisure & Trust is an exceptional employer that prioritises the well-being and development of its staff. With a strong focus on providing a supportive work environment, employees benefit from competitive pay, generous pension schemes, and free access to facilities, alongside in-house training opportunities that foster personal and professional growth. The vibrant team culture encourages collaboration and ensures that every member plays a crucial role in delivering outstanding service to the community.
EAST RENFREWSHIRE COUNCIL

Contact Detail:

EAST RENFREWSHIRE COUNCIL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Venue Duty Officer - ERN06217 in Barrhead

✨Tip Number 1

Get to know the venue! Before your interview, visit the place if you can. Familiarise yourself with the layout and services offered. This shows your genuine interest and helps you speak confidently about how you can enhance the customer experience.

✨Tip Number 2

Brush up on your lifesaving skills! Since you'll need to demonstrate your ability to handle emergencies, practice your lifeguarding techniques. Being able to discuss specific scenarios during your interview will set you apart from other candidates.

✨Tip Number 3

Show off your teamwork spirit! Think of examples where you've worked well in a team or handled difficult customers. We want to see that you can collaborate effectively and maintain a positive atmosphere for everyone at the venue.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role and the organisation right from the start.

We think you need these skills to ace Venue Duty Officer - ERN06217 in Barrhead

Customer Service
Lifesaving Skills
National Pool Lifeguard Certificate
Pool Plant Certificate
Teamwork
Communication Skills
Operational Management
Safety Awareness
Cleaning and Maintenance
Initiative
Flexibility to Work Evenings and Weekends

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about providing a great experience for our customers!

Highlight Relevant Experience: Make sure to mention any previous roles in the leisure industry or similar environments. If you've got that National Pool Lifeguard Certificate or any other relevant qualifications, shout about them!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.

How to prepare for a job interview at EAST RENFREWSHIRE COUNCIL

✨Know Your Stuff

Make sure you’re familiar with the role of a Venue Duty Officer. Brush up on your customer care skills and be ready to discuss how you would handle various situations, especially regarding safety and cleanliness. Having examples from your past experience will really help!

✨Show Your Passion

This role is all about providing a great experience for customers, so let your enthusiasm shine through! Talk about why you love working in the leisure industry and how you can contribute to creating a positive atmosphere at the venue.

✨Prepare for Lifesaving Scenarios

Since you’ll need to demonstrate lifesaving skills, be prepared to discuss your National Pool Lifeguard Certificate and any relevant experiences. Think of specific instances where you’ve had to act quickly or decisively in a challenging situation.

✨Ask Smart Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in this role. This shows you’re genuinely interested and helps you gauge if it’s the right fit for you.

Venue Duty Officer - ERN06217 in Barrhead
EAST RENFREWSHIRE COUNCIL
Location: Barrhead
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