At a Glance
- Tasks: Manage library services and ensure excellent customer care across multiple locations.
- Company: Join East Renfrewshire Council, committed to community growth and development.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on health and safety in libraries.
- Why this job: Make a difference in your community while leading exciting cultural events.
- Qualifications: Experience in customer service and team management is essential.
The predicted salary is between 30000 - 40000 £ per year.
The post holder will manage the day to day delivery of library services within a cluster, ensuring a culture of excellent customer care. You will be responsible for the delivery of library services across multiple locations and for the line management of staff in those locations. You will ensure effective service delivery, a high quality customer journey and appropriate staffing levels.
You will be involved in the planning, organisation and delivery of culture and leisure events in libraries within a cluster and for all health and safety matters within those libraries.
This post is considered Regulated Work with Children, under the Protection of Vulnerable Groups (Scotland) Act 2007. It is an offence therefore to apply if you are barred from working with children. In addition to this, if you have lived or worked in any country outside the UK in the past 10 years, there may be a requirement for an overseas police check.
Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences. East Renfrewshire Culture Leisure & Trust does not provide Visa sponsorship.
References – during your application form completion you must provide details of a minimum of 2 referees, 1 of which should be your most recent or current employer. It is also a requirement that the referees are your previous/current managers and are not the details of work colleagues operating at the same level as you or personal referees. Please note only work email addresses for referees will be accepted.
Please contact hrdirect@eastrenfrewshire.gov.uk with any questions.
Library Supervisor - ERN06384 in Barrhead employer: EAST RENFREWSHIRE COUNCIL
Enjoy East Ren is an exceptional employer that prioritises a culture of excellent customer care and community engagement. With a commitment to employee growth and development, staff are encouraged to participate in planning and delivering cultural and leisure events, fostering a collaborative work environment. Located in the vibrant East Renfrewshire area, employees benefit from a supportive team atmosphere and the opportunity to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Library Supervisor - ERN06384 in Barrhead
✨Tip Number 1
Network like a pro! Reach out to people in the library sector or those who work at East Renfrewshire Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for customers, as this is key for the Library Supervisor role.
✨Tip Number 3
Show your passion for community events! Be ready to discuss ideas for culture and leisure activities that could enhance the library experience. This will show you're not just about managing but also about engaging with the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Enjoy East Ren.
We think you need these skills to ace Library Supervisor - ERN06384 in Barrhead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Library Supervisor role. We want to see how you can contribute to our culture of excellent customer care!
Showcase Your Management Skills:Since you'll be managing staff across multiple locations, it's crucial to demonstrate your leadership abilities. Share examples of how you've successfully led teams or managed projects in the past.
Highlight Relevant Experience:If you've worked in library services or similar environments before, make that clear! We love seeing candidates who understand the ins and outs of delivering high-quality services.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensure everything's in order for your application process.
How to prepare for a job interview at EAST RENFREWSHIRE COUNCIL
✨Know Your Library Services
Familiarise yourself with the library services offered in the cluster. Understand the customer care culture they promote and be ready to discuss how you can enhance that experience. This shows your genuine interest and helps you connect your skills to their needs.
✨Demonstrate Leadership Skills
As a Library Supervisor, you'll be managing staff across multiple locations. Prepare examples of your past leadership experiences, focusing on how you've successfully managed teams and improved service delivery. Highlight your ability to motivate and support staff in achieving their best.
✨Plan for Events and Safety
Since you'll be involved in planning culture and leisure events, think about any relevant experiences you have. Be ready to share ideas for engaging events and discuss how you would ensure health and safety standards are met in the libraries. This will show your proactive approach.
✨Prepare for Questions on Vulnerable Groups
Given the role involves regulated work with children, be prepared to answer questions about safeguarding and your understanding of the Protection of Vulnerable Groups (Scotland) Act 2007. Show that you take these responsibilities seriously and have thought about how to create a safe environment.
