Accommodation Officer - ERN06072

Accommodation Officer - ERN06072

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support homeless households by managing temporary accommodation and providing essential services.
  • Company: Join the friendly team at East Renfrewshire Council, dedicated to community growth.
  • Benefits: Enjoy a supportive work environment with a focus on employee well-being and development.
  • Why this job: Make a real difference in people's lives while gaining valuable experience in housing support.
  • Qualifications: Experience in housing and a compassionate approach to working with diverse individuals.
  • Other info: Be part of a vision for a thriving community by 2040.

The predicted salary is between 28800 - 43200 £ per year.

We have an exciting permanent opportunity to join our friendly and supportive temporary accommodation team. As part of this role, you will be responsible for planning and delivering appropriate support services to homeless and potentially homeless households. Ideally, the successful post holder will also have housing experience.

You will need to have had a wider background as you will be working with a range of people who are experiencing difficulties. You should be non-judgemental and able to work as part of a team and on your own initiative. Managing your own caseload is essential.

To undertake a range of tasks associated with the management of temporary accommodation, including:

  • Book in’s/out
  • Void management
  • Rent collection
  • Ensuring occupants comply with the conditions of their occupancy at all times

Ensure all rent arrears recovery and early intervention activities are carried out in accordance with policies and procedures, including providing advice and assistance to occupants on matters relating to all aspects of Housing Finance, including Housing Benefits and council tax discount. Deal with energy providers.

This post is considered Regulated Work with Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. It is an offence to apply if you are barred from working with protected adults. In addition to this, if you have lived or worked in any country outside the UK in the past 10 years, there may be a requirement for an overseas police check.

East Renfrewshire Council has launched a new 15-year Community Planning Partnership vision called ‘A Place to Grow’. Please follow this link to watch a video and read our full plan which sets out our shared hopes and aspirations between now and 2040 so that East Renfrewshire is a place where everyone can flourish, thrive and grow.

Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences. Further information can be found here. Please note East Renfrewshire Council does not provide Visa sponsorship.

As an employer, we are committed to promoting and protecting the physical and mental health of all our employees.

Accommodation Officer - ERN06072 employer: EAST RENFREWSHIRE COUNCIL

East Renfrewshire Council is an excellent employer, offering a supportive work environment where employees can make a meaningful impact on the lives of vulnerable individuals. With a strong commitment to employee well-being and professional development, staff are encouraged to grow within their roles while contributing to the community's vision of 'A Place to Grow'. Located in a vibrant area, the council provides unique opportunities to engage with diverse populations and develop essential skills in housing support.
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Contact Detail:

EAST RENFREWSHIRE COUNCIL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Accommodation Officer - ERN06072

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching common questions related to accommodation roles. Think about your past experiences and how they relate to the responsibilities of an Accommodation Officer. Practice makes perfect!

✨Tip Number 3

Show your passion for helping others! When you get the chance to chat with potential employers, share your commitment to supporting homeless households and your understanding of the challenges they face. It’ll set you apart from the crowd.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly shows your enthusiasm for the role. Plus, it’s super easy to keep track of your applications!

We think you need these skills to ace Accommodation Officer - ERN06072

Housing Experience
Case Management
Support Services Delivery
Non-Judgemental Attitude
Teamwork
Initiative
Void Management
Rent Collection
Compliance Management
Housing Finance Knowledge
Advice and Assistance Skills
Energy Provider Liaison
Regulated Work with Protected Adults
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your relevant experience in housing and support services. We want to see how your background aligns with the role of Accommodation Officer, so don’t hold back on showcasing your skills!

Showcase Your Team Spirit: Since this role involves working with a supportive team, let us know about your teamwork experiences. Share examples of how you've collaborated with others or managed your own caseload effectively – we love to see that!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at EAST RENFREWSHIRE COUNCIL

✨Know Your Stuff

Make sure you understand the role of an Accommodation Officer inside out. Familiarise yourself with the responsibilities like managing caseloads, rent collection, and supporting vulnerable individuals. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Your Empathy

Since you'll be working with people facing tough situations, it's crucial to demonstrate your non-judgemental attitude. Prepare examples from your past experiences where you've shown empathy and support to those in need. This will highlight your suitability for the role.

✨Team Player Vibes

Even though you'll manage your own caseload, teamwork is key. Think of instances where you've collaborated effectively with others. Be ready to discuss how you can contribute to a supportive team environment while also being able to work independently.

✨Be Ready for Policy Questions

Brush up on relevant policies and procedures related to housing finance, rent arrears recovery, and working with protected adults. Being knowledgeable about these areas will not only impress your interviewers but also show that you're prepared for the challenges of the job.

Accommodation Officer - ERN06072
EAST RENFREWSHIRE COUNCIL
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