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- Tasks: Support homeless households by managing temporary accommodation and providing essential services.
- Company: Join a friendly team at East Renfrewshire Council focused on community growth.
- Benefits: Permanent position with job security and opportunities for personal development.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in housing and a compassionate, non-judgemental attitude required.
- Other info: Dynamic role with a focus on teamwork and individual initiative.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting permanent opportunity to join our friendly and supportive temporary accommodation team. As part of this role you will be responsible for planning and delivering appropriate support services to homeless and potentially homeless households.
Ideally the successful post holder will also have housing experience. You will need to have had a wider background as you will be working with a range of people, who are experiencing difficulties. You should be non-judgemental and able to work as part of a team and on your own initiative. Managing your own caseload is essential.
To undertake a range of tasks associated with the management of temporary accommodation, including:
- Book in’s/out
- Void management
- Rent collection
- Ensuring occupants comply with the conditions of their occupancy at all times
Ensure all rent arrears recovery and early intervention activities are carried out in accordance with policies and procedures including providing advice and assistance to occupants on matters relating to all aspects of Housing Finance including Housing Benefits and council tax discount. Deal with energy providers.
This post is considered Regulated Work with Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. It is an offence therefore to apply if you are barred from working with protected adults. In addition to this, if you have lived or worked in any country outside the UK in the past 10 years, there may be a requirement for an overseas police check.
Accommodation Officer employer: EAST RENFREWSHIRE COUNCIL
Contact Detail:
EAST RENFREWSHIRE COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to accommodation roles. Think about your past experiences and how they relate to the responsibilities of an Accommodation Officer. Practise your answers with a friend to boost your confidence!
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your ability to manage caseloads and work independently. Share specific examples of how you've helped others in difficult situations to demonstrate your non-judgemental approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to support those in need.
We think you need these skills to ace Accommodation Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in housing and support services. We want to see how your background aligns with the role of Accommodation Officer, so don’t hold back on showcasing your skills!
Showcase Your Team Spirit: Since this role involves working closely with a team, let us know about your collaborative experiences. Share examples of how you've worked well with others or taken the initiative to support your colleagues in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your points are easy to understand and directly related to the job description. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EAST RENFREWSHIRE COUNCIL
✨Know Your Stuff
Make sure you understand the role of an Accommodation Officer inside out. Familiarise yourself with the responsibilities like managing caseloads, rent collection, and dealing with energy providers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Empathy
Since you'll be working with vulnerable individuals, it's crucial to demonstrate your non-judgemental approach during the interview. Share examples from your past experiences where you've successfully supported people facing difficulties, highlighting your ability to connect and provide assistance.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations you might encounter in this role, such as handling rent arrears or advising on housing benefits, and prepare your responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the Community Planning Partnership vision. This shows your enthusiasm for the role and helps you gauge if the organisation is the right fit for you.
