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- Tasks: Assist customers via phone, email, and chat while providing top-notch support.
- Company: A virtual customer service company with a focus on flexibility and support.
- Benefits: Earn £700 to £900 weekly, enjoy flexible hours, and receive paid training.
- Why this job: Work from home, develop your skills, and make a difference in customer experiences.
- Qualifications: Excellent communication and organisational skills are a must.
- Other info: Join a supportive team and enjoy the freedom of remote work.
The predicted salary is between 36400 - 46800 £ per year.
A virtual customer service company is seeking Online Customer Support Representatives to communicate with customers via phone, email, and chat. The role offers flexible hours with potential earnings of £700 to £900 weekly.
Ideal candidates should have excellent communication and organizational skills. Training will be provided to ensure readiness. This is a work-from-home position requiring a computer and internet access.
Remote Customer Support Rep — Flexible Hours, Paid Training employer: East Recruit
Contact Detail:
East Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Support Rep — Flexible Hours, Paid Training
✨Tip Number 1
Make sure to brush up on your communication skills! Since you'll be chatting with customers via phone, email, and chat, practice responding to common queries. We can even role-play some scenarios to help you feel more confident.
✨Tip Number 2
Flexibility is key! Highlight your availability in your conversations. If you can work varied hours, let us know. It shows you're adaptable and ready to jump in whenever needed.
✨Tip Number 3
Don’t forget to showcase your organisational skills! Share examples of how you've managed multiple tasks or handled customer inquiries efficiently. We love hearing about your past experiences!
✨Tip Number 4
Apply through our website for the best chance! It streamlines the process and ensures we see your application right away. Plus, it’s super easy to do—just a few clicks and you’re in!
We think you need these skills to ace Remote Customer Support Rep — Flexible Hours, Paid Training
Some tips for your application 🫡
Show Off Your Communication Skills: Since we're all about customer support, make sure your application highlights your communication skills. Use clear and concise language, and don’t shy away from showing your personality – we want to see the real you!
Tailor Your Application: Take a moment to customise your application for this role. Mention how your experience aligns with the job description, especially your organisational skills and any previous customer service experience. We love seeing how you fit into our team!
Be Honest About Your Availability: Flexibility is key in this role, so let us know your availability upfront. Whether you’re looking for part-time or full-time hours, being transparent helps us find the best fit for both you and us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at East Recruit
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Remote Customer Support Rep entails. Familiarise yourself with the company’s services and think about how your skills align with their needs. This will help you answer questions confidently and show that you're genuinely interested.
✨Practice Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly. You could do mock interviews with friends or family, focusing on how you would handle customer queries. This will not only boost your confidence but also help you demonstrate your excellent communication skills during the actual interview.
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. For instance, how would you deal with an upset customer? Prepare specific examples from your past experiences that showcase your problem-solving abilities and organisational skills. This will help you stand out as a candidate who can think on their feet.
✨Set Up Your Interview Space
Since this is a remote position, ensure your interview space is quiet and free from distractions. Test your technology beforehand to avoid any hiccups during the interview. A professional environment will help you feel more at ease and present yourself in the best light possible.
