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- Tasks: Lead and support your team while ensuring excellent customer service in a dynamic retail environment.
- Company: Join the East of England Co-op, a community-focused and supportive workplace.
- Benefits: Enjoy competitive pay, discounts, flexible shifts, and opportunities for career growth.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous leadership experience and strong communication skills are essential.
- Other info: Flexible working arrangements to help balance your commitments.
The predicted salary is between 28800 - 43200 £ per year.
Come and join our team!
As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events.
You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team.
Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions.
We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
What you’ll be doing
- Leading your team and getting involved with all aspects of people management
- Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
- Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
- Make sure that your branch is operating safe and legally
- Build relationships with other stores and colleagues and the local community
- Promoting membership
The person we are looking for
- Previous leadership experience
- Ability to support and motivate others Flexible, hard-working, and confident
- Great interpersonal and communication skills
- Friendly, with a genuine commitment to great customer service
Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements*
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including Stream®
- Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace – perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
Enhanced on statutory terms, subject to service criteria.
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Team Manager employer: East of England Cooperative
Contact Detail:
East of England Cooperative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching the East of England Co-op. Understanding their values and community involvement will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples from your past where you've successfully led a team or supported colleagues. Be ready to share these during your interview to demonstrate your ability to motivate and manage others effectively.
✨Tip Number 3
Show off your adaptability! In a fast-paced environment like food retail, being flexible is key. Prepare to discuss times when you've had to make quick decisions or adapt to changing circumstances, as this will highlight your readiness for the role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team dynamics or community initiatives. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Show Your Leadership Skills: When applying for the Team Manager role, make sure to highlight any previous leadership experience you have. We want to see how you've motivated and supported others in the past, so share specific examples that showcase your ability to lead a team.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. We love seeing candidates who understand our values and can demonstrate how they align with the role of Team Manager.
Be Yourself: We’re looking for friendly and approachable individuals, so let your personality shine through in your application. Don’t be afraid to show us your genuine commitment to great customer service and how you can bring that to our team!
Apply Through Our Website: Make sure to apply through our website for the best chance of success! It’s the easiest way for us to keep track of your application and ensures you’re considered for the Team Manager position. We can’t wait to hear from you!
How to prepare for a job interview at East of England Cooperative
✨Know Your Leadership Style
Before the interview, take some time to reflect on your leadership style. Think about how you motivate and support your team. Be ready to share specific examples of how you've helped colleagues realise their potential in previous roles.
✨Show Your Community Spirit
Since this role involves engaging with the local community, come prepared with ideas on how you could support local causes and events. This shows that you understand the importance of community involvement and are eager to make a positive impact.
✨Demonstrate Adaptability
Food retail is fast-paced, so be ready to discuss how you've successfully adapted to changing situations in the past. Share examples where you made quick decisions or prioritised tasks effectively to meet customer needs.
✨Engage with Customer Service Scenarios
Prepare for questions about customer service by thinking of challenging scenarios you've faced. Discuss how you handled them and what you learned. This will highlight your commitment to excellent service and your ability to lead a team in delivering it.