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- Tasks: Lead and support your team while ensuring excellent customer service in a dynamic retail environment.
- Company: Join the East of England Co-op, a community-focused and supportive workplace.
- Benefits: Enjoy competitive pay, discounts, flexible hours, and opportunities for career growth.
- Other info: Flexible working patterns to fit your lifestyle and commitments.
- Why this job: Make a real impact on your team and local community while developing your leadership skills.
- Qualifications: Previous leadership experience and strong communication skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
Come and join our team!
As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support.Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store\’s community through supporting local causes and events.
You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team.
Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting!You don\’t need to have worked in this environment before, but you\’ll need to show that you can adapt, prioritise, and make quick, smart decisions.
We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
Want to know more? Take a look at our job description attached to the bottom of this webpage.
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
What you\’ll be doing
Leading your team and getting involved with all aspects of people management
Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
Make sure that your branch is operating safe and legally
Build relationships with other stores and colleagues and the local community
Promoting membership
The person we are looking for
Previous leadership experience
Ability to support and motivate others Flexible, hard-working, and confident
Great interpersonal and communication skills
Friendly, with a genuine commitment to great customer service
Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
Competitive rates of pay
20% discount in our food stores, along with other discounts across our family of businesses
22 days holiday (plus bank holiday entitlement) which increases with service
5% employer pension contribution
Death in service benefit
Enhanced family leave and pay arrangements*
Opportunities to grow, with award-winning training and apprenticeship programmes
Great discounts, deals, and cashback across over 900 high street and online retailers
Financial wellbeing support, including Stream
Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
Employee Recognition Scheme
Long Service Awards
Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace – perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
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Team Manager employer: East of England Cooperative
Contact Detail:
East of England Cooperative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Team Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and team management. We recommend using the STAR method to structure your answers, showcasing your past experiences effectively.
✨Tip Number 3
Show your passion for community involvement! Be ready to discuss how you can support local causes and events, as this is a key part of the Team Manager role. It’ll show you’re not just about the job, but about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership experience you have. We want to see how you've supported and motivated others in the past, so share specific examples that demonstrate your ability to lead a team.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Team Manager role. Use the job description as a guide and reflect on how your skills and experiences align with what we’re looking for.
Be Yourself: We value authenticity, so let your personality shine through in your application. Share your passion for customer service and community involvement, and don’t be afraid to show us what makes you unique!
Apply Through Our Website: Make sure to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at East of England Cooperative
✨Know Your Leadership Style
Before the interview, think about your leadership style and how it aligns with the role of Team Manager. Be ready to share specific examples of how you've motivated and supported your team in the past. This will show that you understand the importance of coaching and feedback.
✨Understand the Community Impact
Research the local community and any causes or events the company supports. During the interview, express your enthusiasm for getting involved and how you can contribute to these initiatives. This demonstrates your commitment to not just the job, but also the community.
✨Showcase Your Adaptability
Food retail is fast-paced, so be prepared to discuss times when you've had to adapt quickly to changing circumstances. Share stories that highlight your ability to prioritise tasks and make smart decisions under pressure, as this is crucial for a Team Manager.
✨Engage with Customer Service Examples
Since excellent customer service is key, come armed with examples of how you've gone above and beyond for customers in previous roles. This will illustrate your genuine commitment to providing great service and your understanding of its importance in a retail environment.