Team Manager in Suffolk

Team Manager in Suffolk

Suffolk Full-Time 30000 - 40000 £ / year (est.) No home office possible
East of England Cooperative

At a Glance

  • Tasks: Lead and support your team while ensuring excellent customer service in a dynamic retail environment.
  • Company: Join the East of England Co-op, a community-focused employer that values its colleagues.
  • Benefits: Enjoy competitive pay, 20% store discount, flexible shifts, and career growth opportunities.
  • Other info: Flexible working patterns to help balance your commitments.
  • Why this job: Make a real impact in your community while developing your leadership skills.
  • Qualifications: Previous leadership experience and strong communication skills are essential.

The predicted salary is between 30000 - 40000 £ per year.

Come and join our team! You will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events. You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team. Food retail is fast‑paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions. We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in‑store team.

What you’ll be doing:

  • Leading your team and getting involved with all aspects of people management
  • Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
  • Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
  • Make sure that your branch is operating safe and legally
  • Build relationships with other stores and colleagues and the local community
  • Promoting membership

The person we are looking for:

  • Previous leadership experience
  • Ability to support and motivate others
  • Flexible, hard‑working, and confident
  • Great interpersonal and communication skills
  • Friendly, with a genuine commitment to great customer service

Perks of the job:

  • Competitive rates of pay
  • 20% discount in our food stores, along with other discounts across our family of businesses
  • 22 days holiday (plus bank holiday entitlement) which increases with service
  • 5% employer pension contribution
  • Death in service benefit
  • Enhanced family leave and pay arrangements*
  • Opportunities to grow, with award‑winning training and apprenticeship programmes
  • Great discounts, deals and cashback across over 900 high street and online retailers
  • Financial wellbeing support, including Stream
  • Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
  • Employee Recognition Scheme
  • Long Service Awards
  • Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
  • Employee Assistance Programme

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co‑op and our colleagues.

* Enhanced on statutory terms, subject to service criteria.

Team Manager in Suffolk employer: East of England Cooperative

At East of England Co-op, we pride ourselves on being an exceptional employer, dedicated to fostering a supportive and inclusive work environment. As a Team Manager, you will not only lead a dynamic team but also have the opportunity to make a positive impact in your local community while enjoying competitive pay, generous benefits, and extensive career development opportunities. Our commitment to employee wellbeing and flexible working arrangements ensures that you can thrive both personally and professionally in this fast-paced retail setting.
East of England Cooperative

Contact Detail:

East of England Cooperative Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Manager in Suffolk

✨Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or at local events. They can give you the inside scoop on what it’s really like to work as a Team Manager and might even put in a good word for you.

✨Tip Number 2

Prepare for the interview by practising common questions. Think about how your previous leadership experience can translate into the role. We want to see how you can motivate and support your team, so have some examples ready!

✨Tip Number 3

Show your passion for community involvement! Since this role involves supporting local causes, be ready to discuss any past experiences where you’ve made a positive impact in your community. It’ll show you’re a great fit for our values.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.

We think you need these skills to ace Team Manager in Suffolk

Leadership Experience
Coaching Skills
Interpersonal Skills
Communication Skills
Customer Service Skills
Adaptability
Decision-Making Skills
Team Management
Relationship Building
Flexibility
Motivational Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Leadership Skills: When applying for the Team Manager role, make sure to highlight any previous leadership experience you have. We want to see how you've supported and motivated others in the past, so share specific examples that demonstrate your ability to lead a team effectively.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our values and can articulate how they fit into our fast-paced food retail environment.

Be Yourself: We’re looking for friendly, approachable individuals who are genuinely committed to great customer service. Let your personality shine through in your application. Share your passion for helping others and how you can contribute to our community-focused ethos.

Apply Through Our Website: Make sure to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!

How to prepare for a job interview at East of England Cooperative

✨Know Your Leadership Style

Before the interview, take some time to reflect on your leadership style. Think about how you motivate and support your team. Be ready to share specific examples of how you've helped colleagues realise their potential in previous roles.

✨Show Your Community Spirit

Since this role involves influencing the local community, come prepared with ideas on how you can support local causes and events. This shows that you’re not just focused on the store but also care about the wider community.

✨Demonstrate Adaptability

Food retail is fast-paced, so be ready to discuss times when you've had to adapt quickly to changing circumstances. Highlight your ability to prioritise tasks and make smart decisions under pressure.

✨Engage with Customer Service Examples

Customer service is key in this role. Prepare to talk about your experiences in delivering excellent service. Use specific examples that showcase your interpersonal skills and commitment to customer satisfaction.

Team Manager in Suffolk
East of England Cooperative
Location: Suffolk

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